Rafael De Freitas Tenório

Experience

• 

  Grupo Mendes

  Jan 2000 - Jan 2002

  Front Office Senior Agent
• 

  Hotéis Transamérica

  Oct 2002 - Mar 2003

  Bilingual Front Office Agent
• 

  Mercure Hotels

  Mar 2003 - Nov 2006

  Front Office Supervisor

  Night shift supervisor at a 360 rooms hotel. In charge of night audit procedures, invoicing and operational issues. Operational Committee member, reporting to the Hotel Manager.

• 

  Sofitel Luxury Hotels and Resorts

  Nov 2006 - Dec 2017

  Revenue Manager

  Hotel Executive Committee member, reporting to GM Data Analysis, Profit Optimization of Rooms, Meeting Spaces and Catering Functions;Pricing Strategy Development;Monitor the Demand, Set Revenue Forecasts;Distribution Channels, and Online Marketing Management;

• 

  Sofitel Legend Santa Clara Cartagena

  Jan 2018 - Jun 2022

  Director Of Revenue Management

  Hotel Executive Committee member, reporting to GMPricing strategy for transient and group segments; Displacement and Elasticity calculations;In charge of Reservations Department;Detailed Data Analysis for revenue optimization;Set accurate forecasts;Lead Topline Budget process.

• 

  Pullman Hotels & Resorts

  Jun 2022 - Mar 2023

  Web Distribution Manager

  Executive Committee member, reporting to Hotel GM's. In charge of online Distribution strategy of 4 hotels and 4 outlets. Responsible of online display, website updates focusing on digital awareness and topline optimization. Also in charge of guest journey digitalization, QR Code generation, Restaurant menus and online table reservations. Manage investments of Facebook Ads, Expedia Travel Ads and Google Ads.

• 

  Beach Park Hotéis e Turismo S/A

  Mar 2023 - now

  Gerente de Revenue Management

  Responsável pela Área de Revenue Management do empreendimento, que consiste no mais famoso parque aquático do Brasil, e quatro resorts.