Experience

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  Bisvel mtn

  Jun 2008 - Feb 2011

  Systems support officer

  Comprehensive IT Management: Took charge of all computing responsibilities, leading high-level decision-making processes, and ensuring the implementation of key system changes, whether through additions, deletions, or major modifications to regional systems.Asset Administration: Diligently oversaw the administration, maintenance, and protection of company IT assets, ensuring operational integrity and minimizing potential risks.Team Leadership: Steered a team of 25 Level I and Level II Data Entry clerks, emphasizing the delivery of high-quality IT services, which were instrumental in reconciling data discrepancies with the Head office database.Sales Performance Analysis: Regularly conducted meticulous customer system sales account reconciliations, and provided in-depth reporting to the finance department.Mobile Money Oversight: Supervised Mobile Money operations specifically in the Brong Ahafo region, focusing on maximizing Revenue Generated Subscribers (RGS) and Revenue Generated Merchants (RGM). Show less

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  Palz technologies

  Jun 2008 - now

  • Visionary IT Strategy: Developed and executed long-term IT roadmaps that seamlessly integrated with corporate objectives, leading to sustained business growth and stakeholder satisfaction.• High-Performance Team Engineering: Handpicked and mentored cross-functional teams, instilling a culture of excellence and ac-countability that consistently delivered high-quality projects on time.• Complex Process Oversight: Managed the implementation of intricate operational and technical processes, successfully mitigating risks and ensuring the completion of projects in alignment with established goals.• Stakeholder Collaboration: Fostered strong relationships with key stakeholders through transparent communication and strategic collaborations, resulting in improved alignment and shared vision across business functions.• Risk Management Acumen: Leveraged a strong blend of business and technical expertise to proactively identify and manage potential risks, ensuring the long-term viability of IT investments and projects.• Business Impact Focus: Steered the company toward significant growth by focusing on high-impact initiatives, consistently meeting and exceeding performance and financial expectations.• Software Engineering Excellence: Spearheaded the development and deployment of scalable, high-performance software solutions, optimizing existing architectures and incorporating the latest technologies to meet evolving business needs.• Agile Methodology Leadership: Instituted an Agile framework within the software engineering division, enabling accelerated product releases while maintaining rigorous quality standards, thereby enhancing customer satisfaction and user Show less

  • Chief Executive Officer

    Jun 2008 - now

  • Chief Executive Officer

    Jun 2008 - now
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  Bisvel communications - mtn ghana

  Oct 2008 - now

  Head of it department

  • Regional Leadership: Led IT initiatives across multiple regions, including Ashanti, Brong Ahafo, Upper East, and Upper West, tailor-ing IT solutions to meet the diverse business needs of the Bisvel Group of Companies.• Comprehensive IT Service Management: Offered an expansive suite of IT services, encompassing Networking, Infrastructure Sup-port, Data Center, Help Desk, and Technical Support, thereby bolstering operational efficiencies across the board.• Team and Customer Care Management: Successfully oversaw regional IT teams and customer care units, comprising up to 10 direct and indirect reports, while implementing the Local Agents Scheme, ensuring optimal performance and alignment with company policies.• Strategic Procurement: Acted as the primary decision-maker in technology procurement, effectively managing the budgeting process and ensuring the acquisition of technology that aligns with business objectives.• Innovative Software Integration: Championed the installation and customization of Tally.ERP9 Accounting Software, centralizing data for 5 remote offices and facilitating seamless data access for the Head office team. Show less

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  Ghana chamber of young entrepreneurs

  Jun 2017 - now

  Regional chairman
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  World federation of united nations associations (wfuna)

  Sept 2022 - now

  Regional organizer
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  Ghana school on internet governance (ghanasig)

  Feb 2024 - now

  Fellowship president