Madelene Chan

Experience

• 

  The Bank of New York Mellon

  Jul 2000 - Dec 2005

  Client Services AVP

  Primary client contact for requests and responsible to collaborate with internal partners for delivery.

• 

  J.P. Morgan

  Dec 2005 - Oct 2013

  Vice President Client Services

  Primary client contact for business as usual requests and partnered with internal stakeholders to ensure timely completion.

• 

  J.P. Morgan Asset Management

  Oct 2013 - May 2015

  KYC/AML Specialist - VP

  Partnered with Sales and Client Service to ensure existing and new clients provide proper documentation for KYC/AML purposes.

• 

  JPMorgan Chase & Co.

  May 2015 - Feb 2019

  Trusted advisor to the Head of Firmwide Risk Reporting with a wide range of responsibilities including performance metrics analysis, strategy, financial planning, business resiliency, and communication. Liaison between the US regulators and Risk Management by facilitating regulatory interactions through exams, horizontal reviews, and ongoing meetings.

  • Business Manager

    Jul 2017 - Feb 2019

  • Risk Regulatory Coordinator

    May 2015 - Jul 2017
• 

  Morgan Stanley

  Feb 2019 - May 2021

  Vice President - Model Risk Control Officer
• 

  Wells Fargo

  Jun 2021 - Nov 2021

  Vice President
• 

  JPMorgan Chase & Co.

  Nov 2021 - now

  Vice President

  Liaison between the US Regulators and the Firm with a focus on Asset and Wealth Management business. Facilitate and advise the business on regulatory interactions through exams, horizontal reviews, and ongoing meetings.