Jay Jay

Experience

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  Bioinformatics - Forestry Research Institute of Nigeria, Ibadan

  Jun 2007 - Oct 2011

  User Experience (UX) Researcher

  • Prepared requirement elicitation and executed research to validate customer needs, resulting in an 80% increase in customer satisfaction and a 40% reduction in the cost of errors.• Continuously gathered knowledge about customers, fostered collaboration among stakeholders, and discovered customer pain points to optimize operations resulting in a consistent annual increase of 20% in revenue.• Utilized relevant tools and techniques to design prototypes and improve operations to increase revenue and customer satisfaction. Show less

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  Information Technology Forestry Research Institute of Nigeria

  Oct 2011 - Oct 2014

  Business Analyst

  • Managed stakeholders and 3rd party providers to ensure clear and aligned requirements, and controlled deployment process for sign-off and goal achievement.• Supported requirements engineering and API implementation, designed change strategy, and stakeholder management plan resulting in a consecutive increase in efficiency of over 30%.• Analyzed business model processes, planned project cost, and resources conducted a gap analysis and validated solutions to ensure scope meets requirements Show less

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  ICT Department, Forestry Research Institute of Nigeria, Ibadan, Nigeria

  Oct 2014 - Oct 2020

  • Act as a subject matter expert and lead the business analysis team in the development and implementation of complex projects and systems.• Communicate with senior management and other stakeholders to gather and translate business requirements into technical specifications and project plans.• Provide guidance, mentorship and training to junior business analysts and act as a liaison between the business and technical teams, ensuring alignment of solutions with overall business strategy. • Lead the process of gathering and analyzing business requirements and translating them into functional specifications to support the development of technology solutions.• Collaborate with stakeholders, including business and technical teams, to define and plan the implementation of new systems or changes to existing systems.• Monitor the performance of systems and processes, identify areas for improvement and lead the implementation of changes to increase efficiency and effectiveness.

  • Principal Business Analyst

    Oct 2017 - Oct 2020

  • Senior Business Analyst

    Oct 2014 - Oct 2017
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  ICT Department, Forestry Research Institute of Nigeria, Ibadan, Nigeria

  Jan 2021 - now

  Chief Business Analyst

  • Provide leadership and direction to a team of business analysts and other stakeholders to ensure the successful delivery of projects and solutions that meet business needs.• Act as a liaison between the business and technical teams, ensuring that all parties have a clear understanding of the project goals and requirements.• Develop and maintain relationships with key stakeholders and decision-makers to ensure that projects align with the overall strategy and goals of the organization.

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  Almond Media Ltd (Digital Agency)

  Mar 2022 - Aug 2022

  Business Analyst (Hybrid) UK

  • Led solution design process and prepared project status report aligning with user and system requirements and acceptance criteria.• Gathered and structured market-specific requirements in user stories, collaborated with cross-functional teams, facilitated requirement prioritization and leveraged technology to fast-track project delivery with time savings and standards conformity.• Managed schedules, backlogs, deliverables, sprint items, and controlled workload, facilitated teamwork and solution performance evaluation, leading to successful market launches and product rollouts. Show less