Chuck Munro, EdD

Experience

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  Kellogg School of Management

  May 1988 - Aug 1990

  Financial Aid Advisor

  • Trained and supervised Assistant Directors and counselors on aid procedures.• Responsible for federal compliance of applicant files selected through verification process.

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  Northwestern University

  Aug 1990 - Jan 1997

  Sr. Assistant Director of Financial Aid Assistant Director

  Trained and supervised Assistant Directors and counselors on aid procedures. Responsible for federal compliance of applicant files selected through verification process. Selected by Director to provide support to and troubleshooting in satellite offices. Responsible for certification of over $40 million in various student loan programs. Created and implemented preferred lender list to simplify loan application process.

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  Kellogg School of Management

  Jan 1997 - Dec 2003

  Associate Director of Financial Aid

  • Managed operations of financial aid office serving 1,200 students at Northwestern University's internationally recognized and top-ranked MBA program.• Developed and implemented contingency plans and workarounds during 9-month delay in delivery of financial aid funds, thereby maintaining and improving student and staff relations. • Improved higher students and alumni ratings by developing an office culture which values greater customer service. • Partnered with students to create first financial aid website that gave students easy access to financial services information and increasing staff availability to students with critical financial issues.• Oversaw maintenance and awarding of over $4 million in grant funds. Show less

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  Illinois Institute of Art

  Jan 2004 - Nov 2011

  Sr. Associate Director of Student Financial Services

  • Trained staff in quality assurance and compliance with federal and state student aid regulations while providing day-to-day coaching of financial aid staff.• Oversaw processing and distribution of $3 million in funding of the Illinois Monetary Award Program (MAP) grant, including supervision and training of financial aid staff. • Created and implemented online campus-based scholarship search system which increased awareness and improved utilization of available funds.• Facilitated the development of new internal merit-based scholarships, bringing together representatives from key academic and student services departments to create collaborative process that addressed the interests and needs of key areas within the school. Show less

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  Wright, Inc.

  Oct 2009 - Sept 2014

  Adjunct Faculty/Coach

  • Facilitated high-level personal development training and goals groups; provided ongoing one-on-one coaching to students in programs.• Team member of leadership curriculum development team; created leadership skill assessment tool, which identifies key competencies in the areas of teaming, influencing, managing, and empowering.• Provide individual coaching and mentoring to current students in non-credit programs.

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  Wright Graduate University

  Nov 2011 - Nov 2013

  Campus Director

  • Oversaw day-to-day campus operations, including all student services and organizational administration for the University.• Identified and hired ideal accreditation consulting firm to support successful new application process for accreditation through ACICS; the University was awarded accreditation with zero citations on the final review.• Established and led new mentoring program for graduate students, resulting in higher student retention and overall performance through regular coaching of students. Show less

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  Self-Employed

  Nov 2013 - May 2016

  Educational Consultant

  Curriculum Designer/Trainer• Developed social and emotional intelligence (SEI) curriculum for Chicago Public School STEM programs to be implemented by Lumity, a Chicago non-profit service organization.• Provided in-service SEI program training to staff at Lumity.• Facilitate in-class presentation on personal development and SEI skills to college prep program at Amundsen High School, Chicago.• Engaged by Northwestern University Medical School to provide student coaching.

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  Lumity

  Jun 2016 - now

  Director of Career Readiness