Palak R.

Experience

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  Click Labs

  Jan 2016 - Dec 2018

  WORKING AS A WEB FRONTEND DEVELOPER

  • Web Developer

    Jul 2016 - Dec 2018

  • Software Development Intern

    Jan 2016 - Jun 2016
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  O2one Labs

  Dec 2018 - Aug 2020

  Project Manager and Senior Tech Lead at o2one Labs

  1. Led the planning and execution of 35% of the company's diverse projects, spanning industries such as On-Demand Services, Healthcare, Social Media, E-commerce, News, and Marketplaces.2. Managed a cross-functional team of 8, fostering collaboration and coordination with 4 key business partners to launch a successful On-Demand Delivery platform.3. Defined project scope, goals, and deliverables, ensuring timely delivery and alignment with strategic objectives.4. Crafted detailed user stories and defined project timelines, streamlining project execution and team alignment.5. Allocated tasks and resources efficiently, participating in the selection of third-party services to enhance project outcomes.6. Oversaw budget management and timeline adherence, ensuring projects were delivered within financial and temporal constraints.7. Spearheaded change management efforts, managing client requests for changes meticulously to avoid project disruptions.8. Monitored project progress and deliverables rigorously, implementing testing protocols to ensure quality standards were met.9. Maintained strong client relationships through effective communication, presenting reports on project progress, challenges, and solutions. Show less

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  Great Life Technologies

  Aug 2020 - Dec 2022

  Product Manager

  1. Fostered effective partnerships with stakeholders to define clear project goals, deliverables, and timelines, ensuring the development of actionable project plans.2. Managed financial aspects with precision, effectively allocating resources and controlling budgets to enhance project outcomes and profitability.3. Applied practical project management methodologies to evaluate project impacts, design structures, and deliver innovative solutions aligned with organizational objectives. 4. Reviewed and analyzed project requirements in detail, promoting clear communication and collaborative problem-solving across departments.5. Adopted and promoted Agile methods, including daily stand-ups and sprint planning, to improve team flexibility and project progress.6. Directed the implementation of changes and updates to applications, ensuring smooth transitions and minimal impact on operations.7. Engaged in consistent and open communication with all project stakeholders, building trust and ensuring project alignment with expectations.8. Established thorough audit and documentation practices for customer feedback, setting a foundation for ongoing improvement and adherence to standards.9. Delivered expert technical guidance and resolved issues related to front-end functionalities, ensuring applications performed flawlessly.10. Encouraged the team to embrace new technologies and approaches, fostering an environment of creativity and innovation. Show less

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  Grazitti Interactive

  Mar 2023 - Aug 2023

  Technical Project Manager

  1. Spearheaded 8+ key projects leveraging Service Cloud and Community Cloud, driving enhanced client engagement and operational excellence.2. Led a dynamic team of developers and project leads, fostering a culture of innovation and collaboration to meet enterprise-level needs.3. Guided technical strategy and decision-making, ensuring alignment with project objectives and leveraging industry best practices for optimal solutions.4. Managed complex integrations, ensuring seamless interoperability between systems and efficient data flow, enhancing system functionality and user experience.5. Orchestrated comprehensive testing protocols—unit, integration, and user acceptance testing—to uphold the highest quality standards.6. Maintained proactive communication with clients and stakeholders, offering regular updates and managing expectations to strengthen partnerships.7. Identified and mitigated potential risks with strategic contingency planning, safeguarding project timelines and deliverable quality.8. Championed internal communication, ensuring all team members were aligned with project goals, timelines, and progress, enhancing team efficiency and morale.9. Ensured meticulous documentation of project processes and lessons learned, facilitating continuous improvement and knowledge sharing within the team. Show less

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  Workday

  Oct 2024 - now

  Program Manager