Jakaria Sarker

Experience

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  PRAN-RFL Group

  Jan 2022 - Jun 2022

  Trainee engineer

  ➢ Documents work performance and procurement as directed➢ Collaborating with the maintenance team➢ Inspecting the daily production report from the OFFSET Production Line➢ Coordination with related engineers, site management, project management to meet project goals and objectives➢ Implementing 5s and 6s sigma to sustain working efficiency➢ Utilizing kaizen to improve work productivity

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  Link3 Technologies Limited

  Mar 2023 - Jun 2024

  Support Engineer

  1. Provide Comprehensive Technical Support to Corporate Clients:Ensure efficient technical support to all corporate clients through various communication channels, including email, phone calls, and the online ticketing system.2. Network Troubleshooting and Problem Resolution:Demonstrate a deep understanding of network infrastructure.Identify network issues and promptly initiate troubleshooting procedures.Offer technical support and solutions to resolve network problems efficiently.3. Proficiency in Complex IP Network Environments:Operate within a complex IP network environment characterized by the use of advanced routing protocols, such as OSPF, BGP, MPLS, and VRF.Manage and maintain L3 VPNs and L2 VPNs (Pseudo wires).Implement MPLS Traffic Engineering.Configure and manage dynamic routing protocols.4. Collaboration with Various Router and Switch Vendors:Work with a diverse range of vendor equipment, including routers and switches from Juniper, Cisco, HUAWEI, and MikroTik.Ensure interoperability and smooth operation of network devices from multiple vendors.5. Client Node Monitoring:Utilize monitoring tools such as SolarWinds and WhatsUP (for MPLS Link) Gold to continuously observe and analyze the performance of client nodes. Show less

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  Summit Communications Limited

  Jun 2024 - now

  System Engineer

  1.Daily Call sharing report including domestic & international call2.Sharing reports as per request from BTRC.3.Traffic Routing & balancing4.ICX Traffic status report5.Call test with client; ANS/IPTSP/IOS6.Daily email check & give feedback as per requirement7.Communication with client ANS/IOS8.BTRC CAS Report & CDR checking