Andrei Orzan

Experience

• 

  Stefanini

  Jan 2015 - Oct 2016

  Service Desk Specialist

  • Organization responsible for the ITIL® / ITSM Services

• 

  Campaign Master (UK) Ltd

  Nov 2016 - May 2018

  Support Analyst
• 

  Intelliteach

  May 2018 - Sept 2019

  Service Desk Specialist

  • Provides real time solutions to the technological and financial challenges of today’s legal environment.

• 

  Mishcon de Reya LLP

  Sept 2019 - now

  Worked as part of a team owning, developing, and supporting the Microsoft Modern Workplace platform, with a focus on Intune, Azure Virtual Desktop, security, and automation.• Played a key role in major infrastructure projects, including the Windows 11 rollout (design and implementation) and a full-scale Azure Virtual Desktop reorganisation using Nerdio to streamline management and reduce costs.• Led automation initiatives across the EUC environment, building advanced PowerShell scripts and Azure Logic Apps to eliminate manual tasks.• Drove security improvements by implementing Microsoft Defender recommendations, including Attack Surface Reduction rules and custom remediation scripts to enhance threat detection and response.• Designed, packaged, and deployed a wide range of applications using PSADT, Master Packager, and AdminStudio, supporting critical business rollouts.• Delivered expert-level 3rd line design and support across Microsoft 365, Intune, and SCCM, including OS imaging task sequences and application deployment optimisations.• Known as a fast learner and proactive contributor—frequently stepped up to take ownership of new technical areas, quickly upskilling and sharing knowledge with the team.• Collaborated with internal teams and external vendors to ensure consistent, secure, and high-performing endpoint experiences firmwide. Show less

  • EUC Analyst

    Jul 2022 - now

  • Service Delivery Analyst - Projects

    Feb 2022 - Jul 2022

  • Second Line IT Analyst

    Jan 2021 - Feb 2022

  • IT Analyst

    Sept 2019 - Jan 2021