Yuming Ke

Experience

• 

  Panasonic

  Jul 2007 - Aug 2010

  Development Engineer

  embeded development in C, for PBX product.

• 

  SAP

  Oct 2010 - Jul 2017

  Job Title：HANA consultant in Financial Service trackProject: NanShan Life EnvisionTask: In 2 of the most important business process-Cost Allocation and SOE(source of earning), I work closely with BW colleague and FI consultant to design HANA data model for next step calculation. Meanwhile, working closely with actuary department customer to collect requirement of output report and input data format to meet technical limitation. I managed to build good working atmosphere with customer and help PM to make project going forward as expected. I am also in charge of test manager to draft test case and control test progress, modify Functional spec, drafting Technical Spec and training material for NSL IT Show less

  • HANA application for Finance

    Mar 2016 - Jul 2017

  • Technical Support Engineer

    Oct 2010 - Feb 2016
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  Accenture

  Sept 2017 - Feb 2018

  Technology Consultant

  Job Title: BW Technical Consultant Working Language：EN&JPProject：Kuraray GBM Working as BW consultant in Global Budget & Management track, we support EMEA customer as the first batch of golive target with KUT and Defect handling, also BW job performance improvement to guarantee a stable golive phase.

• 

  Veeva Systems

  Mar 2018 - Dec 2019

  Support engineer

  ・Working as Service Engineer to help solve product related issue regarding business workflow/functional issue for pharma industry customers in APAC.・Engaging with Development team and Customer Success Manager to help determine defect and enhancement requests.・Working as Product Area Lead for R&D product, work will field service and product manager to ensure smooth deployment of Veeva solution

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  Oracle China 甲骨文中国

  Dec 2019 - now

  Senior Customer Success Manager/Cloud Architect

  CSM on Oracle Paas/Iaas product for customers across HK&TW・My role is to successfully engage, position and secure the technical selection of Oracle’s IaaS and PaaS solutions. Which includes problem solving, milestone development and review of implementation plans・Work closely with the sales and product teams, own the solution opportunity from technical perspective, engage continually with customers and drive the opportunity to sales closure.・Building trusted advisor relationship with key customer executives, evaluation team members and decision makers.・Driving and securing a high level of customer satisfaction and ensuring that consumption of Oracle’s Cloud continues in its upward trajectory Show less