Lucas JAMIN

Experience

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  Marceul Receptions Catering

  Apr 2011 - Jun 2011

  Waiter

  Waiter during receptions and weddings or other events from two hundred to one thousand guests.- Service implementation- Guest service - Service storage

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  Nestlé Nespresso SA

  Apr 2012 - Jun 2012

  Commercial assistant

  Prospect and market coffee solutions to cafés, hotels and restaurants.I contact more than 150 companies, obtain about 40 appointments and sell 3 coffee machines to professionals.

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  Mairie de Tours

  Jul 2012 - Jul 2012

  Coordinator for children’s activities

  Organize, and develop activities for children or teenagers.

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  Albion Caff

  Jan 2013 - Jan 2013

  Waiter

  Albion is a restaurant, cafe and small shop, with an in-house bakery and cake counter, where the vast majority of the food and drink products are British.- Lay the tables.- Receive guests in a professional attitude- Take orders- Serve food and beverage to guests.- Receive guest payments- Clear and clean tables

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  Mobitour

  Jan 2014 - Jan 2014

  Assistant Travel Planner

  Internship in a travel agency working at the production and marketing of travels.Participation in the newsletter's creation, online communication poster. Creation and programming a five days group trip to visit Paris and the Loire Valley Castles.

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  CLUB UNESCO

  Jun 2014 - Sept 2014

  Assistant Event Manager

  Working on the organization of an 200 participants international meeting: - The external communication- Enrolment process management - Accommodation and transport management for the VIP guest- Reporting and cost controlOrganized by the UNESCO Center in Turin in collaboration with of the European Federation of UNESCO Centers, Clubs and Associations (EFUCA/FEACU) the topic of the event was: “Global Ethics and Equal Opportunities: The women's contribution to development of the Europe and the Mediterranean” Show less

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  Turismo Torino e Provincia

  Oct 2014 - Jan 2015

  Promotion and Market Development Assistant

  - Working as a support of the promotion area by monitoring and updating the database with the contacts obtain during congress and fairs.- Part of the organization of the exhibition "Leonardo e i tesori del Re" with the Leonardo Da Vinci's self-portrait: ticketing control, masterpieces security, reply customer's requests emails & affluence reporting, to optimize resources allocation.

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  Vianova Tourism - Groupe Altéa Experts

  Feb 2015 - Aug 2015

  Business Development and Project Manager Assistant

  Vianova Tourism is a consulting company working on sustainable and innovative tourism specialized in business solutions for the marketing and the development of the touristic sites and destinations. Vianova is a company of Altéa group. Gap year internship. Work on setting up the company's marketing before the commercial approaches: - Marketing of the different services- Participation on writing the website (vianova-tourism.com)- Brochures- Listing on the database the potentials clients- Mailing Work on different studies:- National Natural Parc of Ecrins: opportunities on tourism diversification - Natural Park of Préalpes d'Azur: opportunities on tourism development - Village of Entrevaux: opportunities on tourism development - Village of Pont-Saint-Esprit: opportunities on the creation of a hotel- Natural Park of Cévennes: assessment of the sustainability performance of tourism professionals- Bench-marking of the innovation on the Tourism Board Show less

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  Interface Tourism

  Apr 2016 - Oct 2016

  PR & Marketing Assistant

  Working on various clients such as Philadelphia (PHLCVB), Travel Texas, Kakak.fr, WowAir and LATAM airlines):- Monitoring requests from journalists and content creators. - Contacting new journalists to present the different stories. - Press releases writing.- Monthly reports on media coverage and competitor benchmarking. - Listing and Marketing analyse of all the tours-operators selling the destination.- Audit of some Tour-operators reselling the destination in order to find new marketing projects. Show less

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  GoEuro (now follow OMIO)

  Nov 2016 - Feb 2017

  Customer Service Specialist

  Working especially for the French and Italian travelers: handle requests and complaints, modify bookings and communicate with travelers over the phone and by emails. Focus on customer satisfaction and report to the Head of Customer Service on targets and objectives.

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  Campanda

  Mar 2017 - Jul 2021

  Sales & Account Manager

  Focusing on English, French & Italian speaking rental companies:- Supporting Suppliers by phone and email, in using their account, so they can get the best out of the visibility provided and generate bookings.- Negotiating, signing, and onboarding new partners to help them maximize their profit.- Building and maintaining ongoing relationships, monitoring performance, and sharing best practices. - Support, pitch, and train the Customer Service team in selling the key suppliers.- Suggesting and helping on driving several initiatives to improve KPI and user experience. - Share and spread positive energy among colleagues. Show less

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  LucasBodywork - The massage you need

  Jul 2020 - now

  Self Employed

  Through massage, I help active people to develop their body awareness and gain vitality.I offer table massages with a meditative approach, a sensitive touch, and a caring intention. I offer Aromatherapy oil massage based on Ancient Thai massage as well as Deep Tissue massage based on Rebalancing techniques focussing on muscles and the fascias.

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  Vytal | The reuse system

  May 2021 - now

  Operations Support

  - Riding the city to deliver or collect reusable containers- Tour planning for up to 100 stops a week and coordination with Riders- Keeping an overview of the statistics to maintain a high-efficiency rate- Identify potential friction points in the operational delivery process and suggest solutions- Maintain quality relations with partners by identifying struggles and offering support.