Kelli Anderson

Experience

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  Riggs Abney Neal Turpen Orbison & Lewis

  Jul 2012 - Oct 2013

  Legal Assistant

  *Organized and research cases coordinating with multiple attorneys*Drafted external communications with clients/courts *Created a well received training program for all new legal assistants that was able to decrease the training time*Communicated with court clerks across the state to schedule court dates and verify due course was followed*Informed with clients on the progress of their case and addressed concerns

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  Banctek Solutions

  Oct 2013 - Jul 2015

  Customer Care Manager/Risk Analyst

  *Upsell merchant services products to customers and meet retention expectations *Underwriting new accounts based on credit analysis *Resolve merchant’s billing, technical, or contract issues*Audit new accounts and update existing clients portfolios*Review merchant chargebacks and manage expectations with the business owner*Analyze flagged and potentially fraudulent transactions and determine what needs further investigation*Managed and assisted in merchants compliance with the Payment Card Industry Data Security Standard*Oversaw and trained new receptionists Show less

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  Apartment Management Consultants LLC

  Jun 2015 - now

  Regional Property Manager

  -Manage 10 multifamily properties totaling over 1,000 units-Manage 30 employees-Create budgets and track financial performance