Karoline Porter

Experience

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  NEW Corporation

  May 2012 - Aug 2012

  Human Resource Intern

  NEW Corporation is the nation’s leading third party administrator of warranty services for the consumer electronics industry. I was a member of their inaugural internship program and reported to the Senior Employee Development Specialist. During this internship I was responsible for creating job aid materials for three thousand call center agents. I was responsible for managing logistics and distribution of materials for all new hire employee orientation programs throughout the summer. And lastly, I was in charge of the transcription of content for internal communications aimed at increasing employee engagement. Show less

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  TAPP House Publishing

  May 2013 - Aug 2013

  Design Intern

  TAPP House Publishing specializes in greeting card industry products including greeting cards, gift books, magnets, and casual wear designs. As Design Intern I was responsible for applying standards of design principles utilizing InDesign software to original content provided by TAPP House editorial staff. I produced the first production-ready greeting card designs for the company, designed TAPP House’s top selling magnet for 2013, and exceeded staff expectations for production schedule in internship by 67%. Show less

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  Belltower Books

  Dec 2013 - Dec 2013

  Sales Representative

  Belltower books is one of the nation’s leading direct book sellers providing students with employment opportunities as sales representatives on campus during finals week.

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  Lacoste

  Feb 2014 - Apr 2014

  Sales Associate

  Lacoste is in the nation’s top 5 brands for men’s clothing. Lacoste believes in encouraging and rewarding employees on positive attitudes and determined work ethics.

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  Asurion

  Jun 2014 - Aug 2014

  Marketing Intern

  Asurion is the global leader in handset and consumer electronic protection warranties, with over one-hundred million customers worldwide.

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  Asurion

  Jun 2015 - Aug 2015

  Communications Intern

  Asurion is the global leader in handset and consumer electronic protection warranties, with over one-hundred million customers worldwide.

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  John Carroll University

  May 2016 - May 2017

  Entrepreneurship Department Work Study Intern

  John Carroll University’s entrepreneurship program is ranked in the top 25 best undergraduate programs in the nation by U.S. News and World Report!

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  Cleveland Guardians

  Feb 2017 - Sept 2017

  The Cleveland Indians Fan Services Team Member, sets the precedent for customer service, embodies a positive attitude, and is a passionate advocate for our fans. This included my being committed to providing the Cleveland Indians Organization with exceptional service both internally and externally in a professional and timely manner, being thoroughly knowledgeable in the policies and procedures of Progressive Field and the Cleveland Indians, including, but not limited to the areas of Ticket Sales and Service, Ballpark Operations Policies and Procedures. Job Responsibilities included:• Answer calls from fans in order to assist and/or direct them to inter-office personnel • Trained New Hires in Fan Services • Thorough knowledge of Excel, CRM, ProVenue, and ShoreTel Systems • Perform weekly analysis of 9+ Ticket Sales made via Excel spreadsheet, including pulling ProVenue reports of the 9+ sales and comparing to the forms submitted from these sales in order to assure accuracy/identify potential issues with the sale • Assisted with CPPH Events including escorting and monitoring film crews during Nature Stone commercial shoot as well as a Pepsi/Francisco Lindor photoshoot, escorting and working with Progressive personnel during Step Up to the Plate Progressive Insurance 2017 event Show less

  • Corporate Partnerships and Premium Hospitality Account Specialist

    Jun 2017 - Sept 2017

  • Cleveland Indians Fan Services Representative

    Feb 2017 - Jun 2017
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  BrightEdge

  Sept 2017 - Oct 2018

  As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by a sophisticated big data analysis engine and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile. Show less

  • Specialist, Inside Sales

    Jun 2018 - Oct 2018

  • Specialist, Sales Development Representative

    Mar 2018 - Jun 2018

  • Associate, Sales Development Representative

    Sept 2017 - Feb 2018
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  Proformex

  Oct 2018 - Oct 2021

  • Associate Product Manager

    Dec 2019 - Oct 2021

  • Customer Success Manager

    Oct 2018 - Dec 2019
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  OpenText

  Aug 2021 - now

  Manager, Marketing

  • Campaign Marketing Mnager

    Feb 2024 - now

  • Manager, Marketing

    Oct 2022 - Mar 2024

  • Marketing Manager

    Aug 2021 - Oct 2022