Denis Kioko

Experience

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  Touchline Technologies Ltd

  May 2009 - Sept 2010

  Technical Support Specialist

  Systems Configuration and MaintenanceInstalling Software applications and Servicing Computers.Network configuration for Clients.Logo and Website Design.

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  SevenSeas Technologies Group

  Oct 2010 - Feb 2012

  Software Engineer

  Configuration and Maintenance of Saas Solutions e.g CRMs, SPMs, ERPs Installing Software applications and Servicing Computers.Develop, test and implement application system programs by translating business requirements and/or detailed specifications into logical and practical designs.Designed and participated in technology pilot projects or proof of concept (POC) activities.Prepared configurations of hardware products and associated infrastructure software.Modify and enhance application systems and programs to satisfy customer ad hoc requirements.Authored requirements specifications, functional specifications, design documentations, test cases for unit testing and build notes. Supported sales in tendering and bidding process.Implementations team leading and project management.Work closely with the Service Management Team to provide internal support to other departments within the organisation when needed.Document and publish problem resolutions into a central knowledge base. Show less

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  Celfocus

  Mar 2011 - May 2011

  Consultant

  Design and implement a sales performance management solution (Callidus SPM) for a leading telecommunication Company. The Callidus product suite provides an end-to-end solution for all aspects of the SPM process. Help organizations gain insight into sales and incentive effectiveness, optimize territories and quotas, automate incentive compensation management, streamline sales dispute resolution, and deliver sales incentive reporting to the sales team.

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  Ruckus Wireless LTD

  Mar 2012 - Oct 2014

  Oracle Presales Consultant

  Partner Enablement covering training and support in Oracle sales cyclesPublic Speaking at Oracle events, summits and customer centric daysDevelopment of product Bill Of Materials and price quotationsDevelopment of Value Propositions for various technologies across all industry verticalsAnalyse technology needs of the customer. Oracle Product Workshops & Seminar Trainer.Consult on Oracle Product Solutions.Gain thorough understanding of customer business and strategic plans as they relate to vendors' products and services. Generate and provide customer quotes for complex or custom solutions. Establish strategies that will result in increased sales (both existing and new customers). Conduct face-to-face sales calls to accounts as necessary. Penetrate customer accounts at the manager/director levels. Develop and present programs, solutions, and promotions related to the vendor’s products. Facilitate appropriate arrangements with credit and finance by presenting customers’ situations and issues. Carry out vendor promotions and marketing activities. Show less

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  Servtel Solutions

  Dec 2014 - Jan 2016

  Oracle Presales & Technical Manager

  • Implemented the Data Centre, setting up servers that run virtualized Oracle and Microsoft Windows eco systems. • Oracle Product Workshops & Seminar Trainer. • Partner Enablement covering training and support in Oracle sales cycles • Public Speaking at Oracle events, summits and customer centric days • Development of product Bill of Materials and price quotations • Training of internal staff as well as partners on new technology and solutions. • Performed routine maintenance, setup new workstations, installed new hardware and software and performed basic repairs. • Responsible for sourcing replacement hardware as and when required. • Analyse technology needs of the customer. • Provide guidance/training to resellers in selling and supporting solutions. • Gain thorough understanding of customer business and strategic plans as they relate to vendors' products and services. • Generate and provide customer quotes for complex or custom solutions. • Establish strategies that will result in increased sales (both existing and new customers). • Penetrate customer accounts at the manager/director levels. • Develop and present programs, solutions, and promotions related to the vendor’s products. Show less

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  Titanium Tech Ltd

  Jan 2016 - Mar 2019

  Oracle Solutions Consultant

  • Assist in the database design during development of the in-house systems. • Oversee the Presales and Implementation team who were tasked with the end-to end implementation of IT Services both within the organization as well as to our clients. • Gain thorough understanding of customer business and strategic plans as they relate to vendors' products and services. • Project planning for implementation projects at client sites. • Recommend new software and hardware solutions that will improve the organization’s operations. • Respond to and follow up on inquiries by post, telephone, and personal visits. • Monitor and report on activities and provide relevant management information. • Carry out market research, competitor and customer surveys. Show less

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  Hiperdist

  May 2019 - now

  Oracle Presales Consultant - East Africa