Tiyash Chatterjee

Experience

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  Xenitis Infotech

  Sept 2008 - Dec 2011

  Senior Executive SCM

  #Successfully streamlined the import process, reducing lead times by 10% and cutting costs by 15% through improved supplier coordination and efficient documentation handling.

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  Quick N Safe

  May 2012 - Dec 2013

  Branch Operation Incharge

  #Achieved a 15% reduction in transportation costs and improved delivery times by 20% through route optimization, vendor negotiations, and efficient fleet management.

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  Century Global logistics private limited

  Dec 2013 - Aug 2014

  Area Operations Manager

  #Handled Puma, Nike (DHL), Myntra.com and Jabong.com account for the primary shipping with SLA accuracy of 89%.#Handled Arvind Brands - Return consolidation and Reverse logistics with SLA of 84% and demurrage of 0.01% of freight charge. #Handled warehousing and secondary transportation of Wipro Food with SLA of 90% and demurrage of 0.06%.

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  Flipkart

  Aug 2014 - Apr 2019

  Assistant Manager Fulfillment

  Supervised inbound shift operations to ensure efficient incoming inventory processing during the first year of joining and the promotion as Team Leader for Inventory Putaway, where I led a team in optimizing storage strategies and improving inventory accuracy. Promoted within a year and advanced to Assistant Manager for Returns and Liquidation, overseeing the return processes and managing liquidation strategies to minimize losses in the White Field Bengaluru Fulfillment Center. Transitioned to lead the Inventory and Returns department at the Kolkata Dankuni CFC, maintaining my role and applying my expertise in inventory management and returns processing as next level opportunity.Key Achievement:#Managed end to end Return and Inventory in Kolkata Fulfillment Center for 1 year.#Started and Managed end to end Bengaluru Supplier return / Return Process / Liquidation Center for 2.5 years.#Shift Incharge for the Inbound process for 1.5 years in Bengaluru.#Served the India biggest online sale of Big Billion Day for 5 consecutive years with peak shipping of 109k shipments. #Handled 400 workforce and worked in the size of a 30k sq meter fulfillment center. Show less

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  Noon

  May 2019 - now

  Fulfillment Manager

  Joined at Jeddah CFC as Assistant Manager for Return and then got additional responsibility of the Outbound within 6 months.Got promoted as Manager after the Covit crises and built the Jeddah Noon Grocery Fulfillment Center.Got the next project opportunity of closing down the Jeddah Non Sort & Bulky 3PL Sites and opening their own facility which led for 1 year as Site Head.Moved to Riyadh to own the Namshi to Noon migration project and got it completed. In present managing the complete softline of Namshi Inbounding, Seller Return and Return Process.Key Achievement:#Core member and shop floor owner of the Namshi to Noon migration around 3 million inventory. #Successfully implemented a streamlined inbound process for Namshi (soft line segment) that reduced receiving times by 20% and improved inventory accuracy by 15%, enhancing overall warehouse efficiency. #Reduced return processing time by 30% through the implementation of streamlined workflows which speed up the customer pay return flow and enhance overall re-inventorize of the return shipment by 15%.#Reduction of order processing time by 25% and increased outbound shipment accuracy to 99.5% by optimizing workflow, incorporating of floor ideas and kaizen in the SOPs - helped in the NPS enhancement, decrease of CX complaint ticket etc.#Increased throughput (TPH) by 30% while reducing manpower costs by 20% through strategic workforce optimization. #Managing around 30k sq meter of fulfillment center with 6 million inventory capacity and managing around 1k core colleagues with a span of control of 35 and leading 10 supervision team size. #Served 5 consecutive biggest middle east yellow Friday shipping around 65k shipments. Show less