
Bethany Aitken
Physiotherapist

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About me
Clinical Services Manager for MSK at AXA PPP healthcare
Education

Robert Gordon University
1997 - 2001Physiotherapy physiotherapy
Robert Gordon University
2009 - 2011MSc in Obesity Science & ManagementUsed this MSc to develop a service for patients undergoing bariatric surgery, supported weight loss for patients with fertility problems and patients who were too obese to proceed with surgery. I presented my findings and service development at the CSP Conference in Liverpool.
Experience

NHS Ayrshire & Arran / Newcastle Upon Tyne & Locumed in Australia
Sept 2001 - Sept 2015Physiotherapist
Nuffield Health
Jan 2012 - Jan 2018Managing a team of Physiotherapists to deliver exceptional service to both our in and out patients. Responsible for the operational, commercial and clinical development and delivery of the service. Physiotherapist - primarily focused on outpatient service but did support the inpatient service. Developed East Kilbride Physio clinic to become profitable and then opened up the clinic in Giffnock F&W Centre. Supporting clinical development and improving standards of clinical delivery across the Northern Region (Leeds to Aberdeen). Multiple sites and teams. Responsible for the CPD delivery for the region and auditing the quality of the service provided and any resultant training was organised.
Physiotherapy Manager
Sept 2015 - Jan 2018Senior Physiotherapist
Sept 2008 - Jan 2018Regional Clinical Lead
Jan 2012 - Sept 2015

AXA PPP healthcare
Jan 2018 - nowClinical Services Manager for MSKOperational manager for the MSK team with AXA PPP Healthcare. This is an exciting role as the MSK team are pushing the boundaries and challenging the medical model to support members who have AXA medical insurance to be treated by the right profession at the right time to enhance their journey back to health. The team's listening and clinical reasoning skills are exceptional and their drive to be clinically relevant and evidence based is second to none.My role is to smooth out the members journey to ensure the physiotherapists can focus on their clinical conversations whilst maintaining contractual SLA's, within budget and whilst ensuring the service delights our members. This year we have seen our team grow by 25% and expand into our second site which is now located in Bristol in addition to opening up onsite occupational health physiotherapy clinics for clients across Britain. It is an exciting job and AXA is a great company to work for. Show less
Licenses & Certifications
- View certificate

Mentorship, Sponsorship, and Lifting Others as You Climb
LinkedInApr 2022 - View certificate

Asserting Yourself, an Empowered Choice
LinkedInAug 2022 - View certificate

Leading Culture Change in Your Team
LinkedInMay 2021
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