Melissa Borgman

Experience

• 

  Barrett & Stokely

  Dec 2012 - Sept 2016

  Residential Management Associate

  Corporate OfficeAt Barrett & Stokely Melissa specializes in lender relations and requests, construction contracts and billings, all-site approved vendor list, vendor insurance management and compliance, employment, and due diligence transitions related to the fee managed portfolio.

• 

  Liberty Mutual Insurance

  Sept 2016 - now

  Enthusiastically partnering with Independent Agency Partners across Central and Northwest Indiana to build and grow commercial business with Liberty Mutual. Territory manager working with Indiana business lines partners within the independent agency channel. Focused on growth, profitability, and providing best in class experience. Territory Manager partnering with independent insurance agents to grow in the independent agency channel throughout the Midwest Region. Investing in agencies through marketing, agency development and sales, underwriting, and industry knowledge to achieve success! Full-process, first party-property damage adjuster focusing on policy interpretation, customer experience, and claim resolution. Leadership tasks include training and mentoring new hire staff and leading process improvement. Point-person for high priority escalation resolution.

  • Small Commercial Sr. Territory Manager

    Dec 2022 - now

  • Business Lines Territory Manager

    Mar 2021 - Dec 2022

  • Safeco Personal Lines Territory Manager

    Jun 2018 - Mar 2021

  • Property Adjuster

    Sept 2016 - Jun 2018