Hadi Munandar

Experience

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  Gunadarma University

  Sept 2002 - Sept 2004

  Computer Lab Assistant

  as a lecturer of Basic ProgrammingWith Pascal and Computer networking (LAN) and maintaincomputer networking at IT Lab University of Gunadarma.

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  PT Bank Mandiri (Persero) Tbk.

  Dec 2004 - Feb 2005

  Database Clerk

  1. Maintain employee data with AS 4002. As an In House Training Event Organizer3. IT Supporting.4. Create and Maintain Network in Training Centre Bank Mandiri.

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  PT. Bank Syariah Mega Indonesia

  Feb 2005 - Nov 2006

  IT Data Center Staff

  A. As Data Center Staff.1. Do End of day and Start of day process on core banking system.2. Troubleshoting that process if there’s any problem with directionfrom PT.Infopro Malaysia.3. Do Back Up data from core banking system (UNIX) every day.4. Restore data from tape to server (If needed)5. Starting and Ending RTGS and SKN system(Application from BI)6. Maintain the stability and make sure that all server are workingproperly (Core banking server, RTGS Server, SKN Server and MailServer)7. Do monitoring ATM Terminal.8. Communicate with all IT vendor or their support and BI Helpdeskwhen there’s any trouble with the IT Infrastructure.9. Make sure the existing transaction data every day.B. As IT Support staff.1. Support all user problems that connected with the IT System andInfrastructure / Networking.2. Maintain the Network of Bank Syariah mega Indonesia (WAN, VLAN,VOIP and LAN).3. Maintain Firewall and Proxy Server (Under Linux)4. Do Installation all of the system that needed in user’s computer.5. Socialize the new system to all users. Show less

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  PT. Collega Inti Pratama

  Nov 2006 - May 2011

  Data Center Technical Support

  1. Setup and maintain all Network infrastrucure of Data center (LAN and WAN); Configurasi Switching, router and Access list.2. Install and maintain Server (With OS linux, Windows server.OS 400 and AIX).3. Maintain Log from database server to DRC at bandung.4. Install and Maintain database server IBM P-Series with database DB2.5. Maintain Backup and restore Transaction database (Database IBM DB2).6. Maintain database log with Network Applicance (NetApp) Network Storage.7. Install os 400 and Maintain database on server IBM AS400 with database DB28. Install and maintain all PC on datacenter site (OS, network/Subneting IP and anti virus).9. Install, configure and maintain database server Sun Sparc T5220 with Solaris and Syabase.10. Socialiazing product knowledge and teaching user or client in a forum.11. Make a in-house training for user.12. Control, distribution and delivery of office supplies inventory.13. Check the right specification for Server or PC requested for Office’s operational before deal with the supplier.14. Maintenance control of office equipments or properties, such as CCTV, Air Conditioning system, Electrical sytem Office Supplies – distribution and delivery.15. With an online application that i create by myself i used to support arrangement for car usage and driver. Show less

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  Budi Luhur University

  Nov 2009 - Sept 2015

  Cisco Lecturer

  as a lecturer of Cisco Fundamental and also prepare the exam.

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  PT. JGC Indonesia

  May 2011 - Dec 2019

  . Coordinate with INPEX as an Project Owner along all IT related (network schema, server access and, etc). Perform Network design, Floor layout, Infrastructure specification and arrange purchasing for all IT related.. Setup all purchasing document related to IT environment.. Supervise all IT setup related to the project.. Maintain all the IT devices related to this project (including File Server, FTP,Router, switch, firewall, call manager and the backup system). Setup and maintain video conference (Cisco telepresence & Cisco WebEx). Supervise all the job of Poject IT helpdesk staff Show less I. Configuring and Troubleshooting WindowsServer® 2008 Active Directory® DomainServices :a.Setup Active Directory Domain Servicesb.Install AD DS Domain controller, join domain and create Domain Forestc.Administering Active Directory by using Administrative Toolsd.Windows Power shell administeringe.Managing users and Service Accountsf.Managing Enterprise Security and Configuration with Group Policy Settingsg.Securing Administration (Delegate administration and Audit AD Administration and AD Changes)h.Security of authentication in an AD DS Domaini.Configuring Domain Name Systemj.Managing Sites and Active Directory Replicationk.Directory Service Continuity ( Monitor AD, AD Events and performance, Database, backup and restore AD DS and Domain Controllers)l.Managing Multiple Domains and ForestsII. Lotus Notes.a. Install lotus notes on pc and setup how to replicate to local diskb. Create new e-mail account and maintain it (reset password) c. Setup email access from site (webmail) d. Setup email access from site (remote access) e. Reset password user e-mail f. Backup data lotus notes serverg. Add / remove user from groupIII. Network Applicancea. Administering Cyberoam (internet access, Routing and firewall,etc)b. Administering Cisco ASAc. Administering Cisco Unified Communication Manager d. Setup and maintain Access point WI-FIe. Setup and maintain Web Cam Teleconferencef. Administering Steelhead Appliance (Initial Configuration, setup Role based account, QOS and WAN optimization)g. Configure and administering Switch and Blade Switch (Routing, Vlan, Trunking and Routing)IV. Servers (Setup HP Blade Enclosure with Esx and Vsphere, Setup Hp Proliant, Dell Power Edge)V. Backup System ( HP Autoloader / Dell PowerVault)VI. SAN ( HP StorageWorks HSV3000)VII. Administering Inventory System ( Dell Kbox)VIII. AVTECH Environment monitoring Show less

  • IT Infrastructure & project coordinator for Masela Feed

    Jan 2013 - Dec 2019

  • IT Infrastructure Staff

    May 2011 - Dec 2019
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  PT China Life Insurance Indonesia

  Dec 2019 - Apr 2023

  IT Infrastructure and Helpdesk Manager

  Job Purpose: •Responsible for managing the infrastructure design, delivering and supporting of network, servers, infrastructure security and cloud services with an aim to support IT Transformation and Infrastructure Projects.Responsibilities : • Act as the principal subject matter expert to the IT projects to deliver IT Infrastructure related design• Lead and drive the IT Infrastructure Implementation work for BAU and projects in a timely manner• Introduce viable and latest IT Infrastructure technologies to business in order to drive operational efficiency• Be continuous reviewing the existing IT environment and proposing enhancement wherever it is appropriate• Track the performance of vendors and service providers to ensure they meet the agreed service levels and implementation of solution (vendor management)• Track and monitor production service requests to ensure services are being delivered in a timely manner• Support and execute the business continuity plan to ensure adequate support is provided to businesses as to ensure operations continue running seamlessly (e.g. support users in Disaster Recovery)• Review performance of the team, coach and monitor the development of direct reports to ensure they develop required skills and acquire the necessary knowledge to be effective in their roles• Manage the helpdesk support, perform minimal database administration and IT equipment procurement Show less

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  Morula IVF Indonesia (PT. Morula Indonesia)

  May 2022 - now

  Job desc dari IT Service Delivery Manager:1. Make sure all IT Operation Services deliver well2. Coordinate IT Helpdesk team3. Coordinate IT Infrastructure & Security team4. Manage all Licenses related to IT5. Manage IT Inventory6. Manage All purchasing for IT7. Manage relationship with Vendors6. Make sure all IT Operation Services deliver well7. Initiate for all IT Environment setup for new business project (Setup new offices/new branches, Office relocation, etc)8. Manage and monitor IT Setup for new business project Show less

  • Corporate IT Service Delivery, Network and Project Manager

    Jan 2023 - now

  • Information Technology Service Delivery and Network Manager

    May 2022 - Jan 2023