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Danny Black

Junior IT Consultant & Training Supervisor

478 followers

Wallasey, England, United Kingdom

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Timeline
About me
ServiceNow DevOps at UK Home Office
Education
- West Cheshire College
  2008 - 2009
  BTEC National Award for IT Practitioners
- Liverpool John Moores University
  2010 - 2014
  Bachelor of Science - BS
Experience
- Designated (Designated Associates)
  Jun 2004 - Jul 2005
  Junior IT Consultant & Training Supervisor
- Bobby’s Bar Limited
  Jan 2006 - Aug 2008
  Assistant Manager
- TOTAL ICT
  Oct 2008 - Apr 2009
  Office Administrator & Technical Assistant
- Ridgeway High School
  Jun 2011 - Jun 2014
  GCSE Computing Instructor
- Crown Commercial Service
  Jul 2014 - Apr 2019
  Digital Services Application Infrastructure Specialist
- UK Home Office
  Apr 2019 - now
  - Head of ServiceNow Operations (DevOps)
    Aug 2023 - now
  - Lead Service Delivery Manager
    Oct 2021 - Aug 2023
  - Lead Service Delivery Manager
    May 2021 - Aug 2023
  - Senior Service Delivery Manager
    Nov 2020 - May 2021
  - Senior Service Delivery Manager
    Apr 2019 - Nov 2020
Licenses & Certifications
- British Computer Society Professional Member
  BCS, The Chartered Institute for IT
  Nov 2017
- Certified Agile Service Manager (CASM)
  DevOpsInstitute
  Jun 2020
- SalesForce Administrator
  Salesforce
  Apr 2017
- Level 3 Award in Paediatric First Aid
  FIRST AID AWARDS LIMITED
  Jun 2018
- ITIL v4 Foundation
  AXELOS Global Best Practice
  Jun 2019
- Microsoft Office Specialist 2010
  Microsoft
  Jun 2009
- AWS Technical Essentials
  Amazon Web Services
  Aug 2018
- Level 3 Award in Education and Training
  City & Guilds
  Jun 2018
- BCS EXIN Foundation Certificate in Service Integration and Management (SIAM)
  BCS, The Chartered Institute for IT
  Sept 2019
- Level 3 Award in First Aid at Work
  FIRST AID AWARDS LIMITED
  Jun 2018

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