Holly Durham

Experience

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  Yamato

  Aug 2010 - Sept 2012

  General Manager

  ● Led a strategic initiative to optimize food and beverage operations, resulting in a 20% increase in revenue through menu planning and cost controls. This ensured sustained profitability and contributed to overall business growth.● Spearheaded the development and execution of a multi-channel marketing campaign that increased brand awareness by 25%. This strategy directly drove a 10% increase in event bookings, solidifying the establishment's position in the market.● Leveraged excellent communication and relationship management skills to personalize events and menus for key clients. This resulted in a remarkable 98% client retention rate, fostering long-term brand loyalty and repeat business.https://www.yamatotylertexas.com/ Show less

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  Cork Food & Drink

  Sept 2012 - Jun 2017

  Co-Owner | Manager

  ● Curated a unique and seasonal menu by carefully selecting diverse and high-quality ingredients, resulting in a 20% increase in customer satisfaction and a loyal customer base. Regularly introduced new dishes to keep the menu fresh and aligned with emerging food trends.● Managed a team of 15 staff members, overseeing recruitment, training, and daily operations. Fostered a collaborative work environment, leading to a 25% improvement in staff retention and a consistent increase in service quality.● Developed and executed innovative marketing strategies, including social media campaigns and community events, which increased brand visibility by 30% and drove a significant rise in event bookings and overall restaurant revenue. Show less

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  Sway Events

  Jan 2015 - Jun 2017

  Founder & Principal | Event Planner & Design Strategist

  ● Conceptualized and spearheaded the execution of high-impact corporate galas, charity auctions, and luxury wedding events with budgets ranging from $5,000 to $50,000, exceeding industry benchmarks by 40%, and significantly enhancing brand awareness and community relations.● Established and nurtured a high-caliber network of elite vendors, strategically negotiating exclusive deals that achieved a 15% cost reduction for clients while delivering unparalleled event experiences that exceeded their expectations.● Pioneered innovative logistics strategies, enhancing event planning efficiency by 20% and ensuring impeccable execution. Consistently surpassed client expectations under stringent deadlines by optimizing resource allocation and elevating coordination effectiveness. Show less

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  Capitol Armory

  Jun 2017 - Dec 2017

  Senior Regulatory Compliance Manager & Executive Assistant

  ● Supported executive leadership in managing a diverse client portfolio, providing strategic oversight and expert guidance through complex federal paperwork submissions. Demonstrated advanced project management acumen in navigating intricate regulatory processes, ensuring executive satisfaction, client compliance, and seamless operations.● Facilitated and maintained high-level relationships on behalf of executives, fostering trust and collaboration to achieve superior organizational outcomes. Negotiated and managed client contacts, aligning them with executive business goals, optimizing client value, and enhancing strategic partnerships.● Led the establishment and tracking of project milestones and timelines for executive initiatives, utilizing advanced database inventory practices. Significantly enhanced project management efficiency, ensuring on-time service delivery and supporting executive decision-making. Show less

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  Optum

  Dec 2017 - Nov 2024

  ● Led a cross-functional team to optimize project delivery, achieving a 75% reduction in delays, substantial cost savings, and 20% more projects per quarter.● Orchestrated strategic initiatives resulting in a 40% increase in project completion rates by optimizing processes and implementing comprehensive roadmaps, significantly enhancing operational efficiency.● Managed high-impact collaboration initiatives between engineering, product, and operations teams, accelerating product development cycles by 20% and increasing project throughput by 30%. Show less ● Spearheaded integration efforts, provided strategic governance recommendations that streamlined approval processes, achieving a 75% reduction in project delays within 6 months.● Developed and implemented comprehensive training programs, driving a 95% proficiency rate for new personnel, resulting in reduced onboarding time by 3 weeks and ensuring data integrity across Epic systems.● Managed a large-scale Epic access and training initiative for 120 personnel, achieving a measurable 100% improvement in operational efficiency within 3 months. Show less ● Championed the optimization of reporting processes for population health, leveraging strategic business analysis to achieve a 25% improvement in data quality and cost savings within 1 year.● Architected the development of innovative dashboards that empowered the public health team with data-driven insights, resulting in a 60% reduction in manual effort.● Leveraged qualitative analysis to strategically align product features with provider needs, driving a 20% reduction in operational costs and securing $4M in incentive payments for project stakeholders. Show less

  • Project Manager

    Feb 2023 - Nov 2024

  • Healthcare Access Integration Manager

    Nov 2022 - Mar 2024

  • Senior Data Analyst

    Dec 2017 - Feb 2023
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  Vytalize Health

  Dec 2024 - now

  Technical Project Manager

  Vytalize Health is a leading provider enablement platform helping primary care doctors strengthen relationships with their patients through data-driven, holistic, and personalized care. Vytalize provides an all-in-one solution including value-based incentives, smart technology, and a virtual clinic that enables small and large independent practices to succeed in value-based care arrangements. Learn more at www.vytalizehealth.com or email info@vytalizehealth.com.