Adam Rasmusson

Experience

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  Specialty Print Communications (SPC)

  Jun 2003 - Aug 2003

  Intern
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  Specialty Print Communications (SPC)

  Jan 2005 - Dec 2011

  Maintained voice and data services connecting three locations in two states. Responsible for all technology at these sites. Tasked with ensuring that technology purchases help to maintain consistency and compatibility, and improve efficiency at an appropriate cost. Accomplishments include a successful VoIP system implementation and a server virtualization project.Experience administering the following: - Windows domain environment, utilizing Active Directory, Exchange, SQL Server, and Windows Server - Virtual servers running on VMware vSphere - ProCurve-based Ethernet network with POE - ShoreTel VoIP-based unified communications system - 100+ Windows and Macintosh workstations - Business applications including BlackBerry Enterprise Server, Kaspersky Enterprise Security, Kodak Prinergy, Microsoft Data Protection Manager, Microsoft Dynamics CRM, and PrintStream ERP Show less

  • Network Administrator / Director of Information Technology

    Jan 2008 - Dec 2011

  • Account Manager

    Oct 2006 - Jan 2008

  • IT Manager

    Jan 2005 - Oct 2006
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  United Airlines

  Dec 2011 - Nov 2015

  Leads a team that:— Consolidates data from across the IT division, including data on finances, projects, resources, and operations; the team then transforms that data into information that IT leadership uses to gain visibility into the division's performance, and ultimately make better decisions— Provides analysis of key metrics and data sets to various groups within the division— Facilitates the discussion between metric owners to enable goal setting and tracking— Owns the reporting dashboard that gives visibility to the division's key measures— Uses process expertise to recommend improvement initiatives to executives and relevant stakeholders——Subject Matter Expert for HP Executive Scorecard application and the IT division's performance metricsLean Six Sigma Green Belt trainedNew Leader Acceleration Program (NLAP) participant Show less — Responsible for the delivery of the Information Technology organization’s process improvement and strategic change initiatives— Drive cross-functional teams of employees who have the collective skills to develop and implement significant improvements and new business and technology opportunities— Design, develop, and integrate IT processes and procedures utilizing best practices and industry standard frameworks (e.g., ITIL, COBIT, PMBOK, CMMI)— Responsible for the design and implementation of dashboards and reports to support IT leadership in decision-making— Consulting services include Lean Six Sigma (Continuous Improvement) analysis, business process architecture, workflow optimization, and best practices research——Lean Six Sigma Green Belt trained Show less

  • Manager, IT Performance

    Nov 2012 - Nov 2015

  • Analyst, IT Process Optimization

    Dec 2011 - Nov 2012
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  DHR Global

  Nov 2015 - Nov 2021

  Results Achieved:— Drove a multi-year transformation to hybrid-cloud infrastructure, resulting in an improved end user experience, lowered operational expenses, and a firm that was better positioned for the disruptions caused by the COVID-19 pandemic— Tailored annual technology spend to align with corporate strategy, e.g., achieving +$100k in annualized OPEX savings for 2020 while simultaneously scaling for growth into 2021— Developed and implemented information security, incident, disaster recovery/business continuity, data protection (GDPR), and risk management policies— Transitioned the organization to a modern, global CRM and candidate management platform— Centralized and modernized telecom/collaboration capabilities— Improved endpoint deployment and management via new tools and processesResponsibilities:— Leads strategic and tactical planning for the global IT function, ensuring that the IT function is focused on projects and tasks that are complementary to the company-wide strategy— Oversees planning and implementation of all business information systems in a highly distributed environment— Leads the budgeting process for the global IT function ensuring that resources are appropriately focused and prioritized— Manages key IT vendor relationships encompassing hardware, software, network, and telephony— Serves as primary corporate spokesperson for information management— Explores new technologies for future planning and potential implementation— Primary resource for data privacy and data protection regulation (GDPR) activities organization-wide— Manages a team of associates globally Show less — Leads strategic and tactical planning for the global IT function, ensuring that the IT function is focused on projects and tasks that are complementary to the company-wide strategy— Oversees planning and implementation of all business information systems in a highly distributed environment— Leads the budgeting process for the global IT function ensuring that resources are appropriately focused and prioritized— Manages key IT vendor relationships encompassing hardware, software, network, and telephony— Serves as primary corporate spokesperson for information management— Explores new technologies for future planning and potential implementation— Primary resource for data privacy and data protection regulation (GDPR) activities organization-wide— Manages a team of associates globally Show less

  • Vice President, Global Technology

    Jan 2019 - Nov 2021

  • Director, Global Technology

    Nov 2015 - Dec 2018
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  Heidrick & Struggles

  Dec 2022 - now

  Director, IT Business Relationship Manager