Steve Mickle

Experience

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  Independent Contractor

  Jun 1996 - Feb 1999

  Computer Programmer / Website Designer

  Website design and integration for various small business and personal websites. HTML design and layout. Graphic design. Database design and implementation. CGI and Perl scripting. Apache server administration. C++ programming on Linux.

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  ITT Technical Institute

  Jun 1997 - Jun 1998

  Electronic Engineering Lab Assistant

  Teaching and Education. Assisted Instructors in three levels of Electronics Engineering hands-on lab classes. Aided students in usage in electronic test equipment, setting up breadboard circuitry and helping with mathematical formulas as it applied to successful and safe circuit and component design.

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  Emagisoft

  Jan 1999 - Jan 2001

  Software Engineer

  Internet startup company during the dotcom boom! Designed and developed a WYSIWYG application in Internet Explorer 5.0 for web design and content management. Worked with custom Borland Delphi ISAPI modules on the web server that played the role of a preprocessor rendering engine similar to Microsoft ASP. MS SQL databases. Heavy HTML, CSS, JavaScript, classic ASP and ASP+ (eventually becoming ASP.NET 1.0).

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  Link Systems International

  Jan 2001 - Jan 2004

  Senior Web Developer

  Distance Learning and Education. Designed, developed and tested multimedia applications targeting the web and CD-ROM. Worked with SME’s to arrange, layout and program content for learning modules distributed by academic publishers.

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  Inventory Innovations, Inc.

  Feb 2004 - Jan 2007

  Senior Web Developer

  Restaurant industry. Supported ASP.NET web applications, MS SQL databases and Borland Delphi modules for Applebee’s, Sonic, and Popeye’s Chicken. Heavy usage of HTML, CSS, JavaScript, VB.NET, C#, T-SQL, and Delphi/Object-Pascal.

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  Quality Distribution, Inc

  Sept 2007 - Apr 2008

  Senior Software Developer

  Trucking industry. Conversion of legacy application to VB.NET that tracked fuel usage for trucking fleets. Legacy application was written in Clarion. MS SQL databases and implementation of Stored Procedures and Views.

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  Grand Incentives, Inc.

  Apr 2008 - Jan 2009

  Senior Software Developer

  Travel and Leisure industry. Web design with HTML, CSS, and JavaScript. VB.NET to C# conversion of various code modules. C# development for WinForms application used by travel agents in the company.

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  Extended Results, Inc.

  Feb 2009 - Sept 2013

  Software Architect

  Drink coffee and contribute to the entire SDLC of various projects. Design, prototype, develop, test, and refactor the architecture of applications and processes. Perform research and development of leading edge business intelligence solutions utilizing the freshest Microsoft stack of technologies to push the limits of technical possibility.Update: Extended Results, Inc. was acquired by Tibco Software, Inc.

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  Microsoft

  Mar 2009 - Dec 2013

  Business Intelligence Consultant

  Worked heavily with Data Scientists and SMEs. Responsible for software development of Business Intelligence applications supporting and contributing to UI/UX, web services and architecture. HTML5, Javascript, WPF and Silverlight implementations with C#, WCF services, and consumption of transactional and non-transactional data. Big data was continuously analyzed and used as a source of truth to define interesting KPIs that helped answer business questions that had large impact on ROI across the organization. These business metrics stemmed from complex statistical alogrithms on top of collected telemetry that empowered business leadership at Microsoft to make big decisions that affected incubation of new Product groups, changes in Organization or Program direction, and evaluation of potential mergers and acquisitions.Microsoft engagements and projects have crossed various internal Microsoft groups such as: OSD (Bing/Yahoo/MSN), MEG (Media/Entertainment), SMSG/SMSG-R (CSAT), Xbox, Zune, Mobile (Kin...remember that?), Windows Online, and Engineering Excellence. Show less

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  TIBCO Software Inc.

  Sept 2013 - Aug 2014

  Principal Consultant

  As a traveling consultant, assisted customers with the design, development and testing of customizations to their Spotfire installations. Verticals for customers such as Baker Hughes, Nielsen, Genentech, and Johnson and Johnson, ranged from Oil and Gas industry to Pharmaceuticals/Bio-Tech. When not traveling on a consulting engagement, mentored other consultants and worked on internal projects for the business leadership to showcase the convergence and usage of various company product offerings. Show less

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  Nordstrom

  Oct 2014 - now

  Leading technical strategy for the homepage of Nordstrom.com, Nordstrom.ca, and NordstromRack.com. Our team of engineers and managers support the rendering of all content on the homepages of our digital storefronts. With millions of visitors a week to the homepage, a customer experience is constantly under experimental trials to better serve relevant information and products. This is done thru CSAT surveys, marketing, and data science. By applying machine learning to our content serving strategies, we can better serve our new and existing customers with relevant and timely content that encourages product and brand discovery. In the end, Nordstrom wants their customers to feel good when they have shopped.We apply a mixture of scientific method and input from our fashion experts to provide a shopping experience that continues to evolve. Aside from developing careers of our engineers, part of my role is to develop alignments across functional areas within Nordstrom and our third party partners by planning tactics and workstreams that support multi-billion dollar business initiatives with technical strategy. Show less Supporting Search Relevance, a full stack team of engineers responsible for services and infrastructure that serve product search and browse results to Nordstrom.com and the Nordstrom mobile apps (iOS and Android). This search experience enables millions of customers a low friction way to find relevant products quickly. Our services are high volume, always on 24x7, and require self-healing and auto-scaling systems that are continuously updated throughout the day and night as inventory and prices change. Show less

  • Engineering Manager (Web Discovery)

    Jun 2024 - now

  • Engineering Manager (Homepage)

    Dec 2020 - Jun 2024

  • Engineering Manager (Search Relevance)

    Mar 2019 - Dec 2020

  • Senior Engineer (Search Relevance)

    Feb 2015 - Mar 2019

  • Full Stack Engineer (Prime Team Partners)

    Oct 2014 - Feb 2015