Asad Nasim

Experience

• 

  Aquent/Renaissance

  May 1995 - Aug 1996

  Lead Consultant

  Lead architect role in designing and implementation of major BackOffice projects, BackOffice System Management for John Deere. Assist John Deere Business subsidiaries in support and establishing their BackOffice infrastructure. Continually investigate products in the marketplace in search of innovative, yet cost effective solutions.

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  John Deere

  Aug 1996 - Dec 2000

  Technical Consultant

  Lead architect and system administration role responsible for design and implementation of major BackOffice projects, and day to day system management. Internal consultant to John Deere SBUs for IT infrastructure and support. Architectural solutions and product evaluation.

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  Microsoft

  Jan 2001 - now

  Results oriented strategic advisor responsible for driving maximum value to the Microsoft Premier customer by enhancing the Microsoft portfolio of products through delivered services that enhance the customers' ability to meet and exceed their business and IT goals. Innovative thinker continually analyzing new ways to help the customer and improve operational efficiency. Experienced in the full lifecycle of delivery of on cloud, on-premise and hybrid delivery models and ways to enhance efficiency and operations in those environments. Currently responsible for world class execution of Service Delivery Management (SDM) for enterprise customers in Chicago region. Additional responsibilities include strategic account planning, business development, escalation management, project & team management, delivery excellence, ensuring customer satisfaction, and strategic relationships at the executive level.Accounts (current/past): Allstate, Sears, Hospira, Manpower, Ace Hardware, Grant Thornton, CBOE, William Blair, Unitrin Insurance, Assurant Health, Navistar, Dover Corp. OfficeMax, Kraft, Northern Trust, Dover, CTCA, Manpower, Hospira. Show less Assisted Microsoft Enterprise customers in various capacities i.e. project manager, and Infrastructure consultant. Primarily focused on architectural design and operational management in regards to Windows OS, Server applications in large-scale heterogeneous environments. Areas of product knowledge: Windows Server, Active Directory, SCOM, ISA, DNS, DHCP, and ExchangeMajor Accounts: Abbot Labs, Baxter, Cinergy, Northwest Mutual, Harrah Casino, Northern Trust, HP, Spenser Stewart, AC Nielsen, Schneider, ADESA, USG, and Anthem Blue Cross & Blue Shield Show less

  • Principal Customer Success Account Manager - Retail & Consumer Goods Industry

    Jan 2022 - now

  • Sr. Customer Success Account Manager - Retail & Consumer Goods Industry

    Jul 2020 - Feb 2022

  • Sr. Technical Account Manager

    Jan 2004 - Jul 2020

  • Sr. Consultant

    Jan 2001 - Dec 2003