Experience

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  Aquila capital ltd

  Feb 2008 - Jul 2010

  Fleet management officer

   Directly responsible for the group’s efficient operation in achieving strategic targets and creating values for the company. Marketed Operating lease/Logistics Services to corporate bodies and institutions, preparing pre-qualifications/bid documents for contracts in oil companies and initiating proposals to prospective clients. Managed ongoing lease/fleet management contracts; involving; periodic monitoring, response to clients’ requests/issues, sending monthly invoices to clients and monitoring payments Kept daily/periodic records on the fueling and maintenance of vehicles in the Fleet. Registration of the company with all the regulatory agencies and institutions like NIPEX, DPR etc. Upgrade/renewal of licenses and registration. Show less

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  Refuge home savings and loans ltd

  Sept 2010 - Feb 2013

  Banking officer

   Worked with customers on mortgages ranging from first time buyer and switcher mortgages to high value and complex mortgages. Grew and maintained internal and external relationships. Performed duties in a compliant manor in accordance with policies and procedures. Strong knowledge of mortgages and experience in the mortgage market. Excellent track record of exceeding and delivering across the key metrics of credit quality, business performance and customer experience. Experience of delivering commercial success from business development through quality relationships, effective planning and optimisation of opportunities. Show less

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  Heritage bank plc

  Jul 2013 - Dec 2022

  Team lead

  Collaborated with Small Business Enterprise and Corporate Relationship Manager to support Small/Medium/Large Corporate Relationship Director with the day-to-day management of a portfolio of clients where we: Monitored and addressed HNI clients banking and Investment requirements Used financial acumen and investment expertise to review client’s personal data, align clients need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client reach short term and long-term investment goals Focused on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness Achieved product-wise targets of over 68% and cross selling products as per the demographic, lifestyle and risk profiling Formulated outbound and inbound sales plan to acquire new HNI Clients for increasing customer base of the portfolio Conducted risk profiling of all mapped clients and showcase investment products as per the Client risk profile Ensured client accessibility at all times through updating of latest contact details in all necessary systems. Show less

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  Knight's innovation

  Jan 2017 - Jul 2022

  Hybrid analyst (senior business analyst /project manager)

   Initiated procedural change management process to improve performance of the department and other business areas including development of workflows. Adopting customer-centric approach to building products and using Scaled Agile Framework to deliver more value, faster. Guiding the delivery of continuous value in a Lean enterprise via Project Increment by being part of the Agile Scrum team. Executing Iterations and Program Increments by leveraging Lean thinking to break Epics into Features and Stories with support of managing Team backlogs. Show less

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  Almond media ltd (digital agency)

  Aug 2022 - now

  Lead business analyst