Douglas Armstrong

Douglas Armstrong

Estimating Department Manager / Customer Service Team Lead

Followers of Douglas Armstrong200 followers
location of Douglas ArmstrongBoise, Idaho, United States

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  • Timeline

  • About me

    Business Analyst at Idaho State Board of Education

  • Education

    • The University of Montana

      1989 - 1990
      Master of Business Administration (M.B.A.) Business Administration, Management and Operations
    • Montana Tech of the University of Montana

      1982 - 1987
      Bachelor of Science (B.S.) Computer Science

      Graduated with an engineering concentration that included 40 semester credits in Mathematics.Formerly Montana College of Mineral Science and Technology. Go Diggers!

  • Experience

    • Idaho Truss

      Apr 1997 - Jul 2004
      Estimating Department Manager / Customer Service Team Lead

      Managed a 4-person estimating department for a full -line building supply company.Managed a 3-person team responsible for the sales, design, processing, and customer service for orders of engineering services, engineering products, and building supplies.Idaho Truss is now Inteframe in Nampa, Idaho.

    • URS Corporation

      Jul 2004 - May 2012
      IT Compliance Manager

      Department lead for compliance activities including audits, controls, policies, process analysis, quality control, and change management. Delivered proven results in self-managing projects to successful completion. Reported results to management within the corporation. Leveraged experience in Information Technology (IT), management, and customer service with education in Business and IT.

    • Office of the State Board of Education

      Jun 2012 - Jan 2013
      Independent Consultant

      Worked with the Idaho Office of the State Board of Education on the Statewide Longitudinal Data System Project.

    • Boise State University

      Jan 2013 - Jun 2016
      Research Analyst

      Continued my work for the Idaho State Board of Education through my position with Boise State University.Uploaded, reviewed, and processed student data into the Statewide Longitudinal Data System (SLDS). Developed processes and documentation to improve the accuracy of the data.

    • Idaho State Board of Education

      Jun 2016 - now
      Business Analyst

      After working 4+ years as a contractor (direct and through BSU), I am now a full time employee of the Idaho State Board of Education.

  • Licenses & Certifications

    • Certified in the Governance of Enterprise IT (CGEIT)

      ISACA
      Sept 2012
  • Volunteer Experience

    • URS Campaign Co-Chair

      Issued by United Way of Treasure Valley on Feb 2011
      United Way of Treasure ValleyAssociated with Douglas Armstrong
    • Cub Master for Pack 127

      Issued by Boy Scouts of America on Jan 2009
      Boy Scouts of AmericaAssociated with Douglas Armstrong