Ahmad M. Matar

Ahmad M. Matar

Technical Support Engineer

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  • Timeline

  • About me

    Software Solutions Department Manager at General Computers & Electronics Co.

  • Education

    • Yarmouk Univeristy

      2005 - 2011
      Bachelor's degree Computer Engineering 70.00
    • Salah Alddin Secondary School

      2005 - 2005
      Tawjihi Tawjihi
  • Experience

    • General Computers and Electronics

      Feb 2002 - Aug 2004
      Technical Support Engineer

      o Hardware Support for IBM and Fujitsu Siemens PC’s, Notebooks and Servers.o Installation, configuration and troubleshooting for: Microsoft Windows Server 2000/2003 Active Directory. Microsoft Exchange Server 2000/2003. Microsoft ISA server 2000/2004. PC’s and Servers maintenance.

    • Bawab and Co. - Member Firm of PriceWaterHouse Coopers

      Aug 2004 - Oct 2005
      System Administrator

      o Hardware and software support for end users.o Responsible for developing current infrastructure.o End users training for new technologieso Administration, support and responsible for upgrading the following systems: Microsoft Active Directory. Microsoft ISA Server. Lotus Domino 6.0  McAfee Antivirus. MyClient software.

    • General Computers & Electronics Co.

      Oct 2005 - now

      Note: Dept. Manager from (1/9/2011 - till now)o Managing technical team and sales team.o Providing clients with best IT solutions based on Microsoft, Symantec, Citrix and Websense products.o Responsible for products presentation to the clients.o Preparing Technical / Financial Proposals and implementation plan for projects.o Projects planning and implementation.o Clients supports for various products.o Responsible about Microsoft, Symantec, Citrix and Websense products implementation, support and training.o Review sales opportunities and sales pipelines.o Improving department sales and services. عرض أقل

      • Software Solutions Department Manager

        Sept 2011 - now
      • Senior System Engineer - Software Solutions Department

        Oct 2005 - Sept 2011
  • Licenses & Certifications

    • Citrix Certified Administrator for Citrix XenApp 6

      Citrix
    • Https://www.mcpvirtualbusinesscard.com/VBCServer/amatar/profile

      Microsoft ( use the link above to see all Microsoft certificates)
    • SSE (Symantec Sales Expert): Symantec Backup Exec 2010

      Symantec
    • SSE (Symantec Sales Expert): Symantec Backup Exec 2012

      Symantec
    • SSE (Symantec Sales Expert): Symantec Endpoint Protection 12.1

      Symantec
    • SSE (Symantec Sales Expert): Symantec Enterprise Vault 10

      Symantec
    • SSE (Symantec Sales Expert): Symantec NetBackup 7

      Symantec
    • SSE (Symantec Sales Expert): Symantec Protection Suite Enterprise Edition for Endpoints

      Symantec
    • SSE (Symantec Sales Expert): Symantec Protection Suite: Small Business Edition and Enterprise Edition

      Symantec
    • SSE+ (Symantec Sales Expert Plus): Symantec Backup Exec 2010

      Symantec
    • SSE+ (Symantec Sales Expert Plus): Symantec Endpoint Protection 12.1

      Symantec
    • SSE+ (Symantec Sales Expert Plus): Symantec Enterprise Vault 10.0

      Symantec
    • SSE+ (Symantec Sales Expert Plus): Symantec NetBackup 7

      Symantec
    • SSE+ (Symantec Sales Expert Plus): Symantec Protection Suite Enterprise Edition for Endpoints 4.0

      Symantec
    • STS (Symantec Technology Specialist) : Symantec Enterprise Vault 2007

      Symantec
    • STS (Symantec Technology Specialist) : Symantec NetBackup 7.0 for Windows

      Symantec
    • STS (Symantec Technology Specialist) : Symantec Security Information Manager 4.5

      Symantec
    • WWS-101TPC-V7.0: WWS v7 Technical Certification

      Websense
    • Cloud Sales Associate Advanced Security

      Acronis
      Oct 2022
      View certificate certificate
    • Microsoft Certified: Azure Security Engineer Associate

      Microsoft
    • Cloud Sales Associate Advanced Management

      Acronis
      Oct 2022
      View certificate certificate
    • Microsoft 365 Certified Fundamentals

      Microsoft
      Dec 2019
    • Introduction to CIP

      OPSWAT Academy
      Aug 2023
      View certificate certificate
    • Cloud Tech Professional

      Acronis
      Nov 2022
      View certificate certificate
    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      Dec 2019
      View certificate certificate
    • Microsoft Certified Trainer 2021-2022

      Microsoft
      Oct 2021
      View certificate certificate
    • Microsoft Certified: Azure Administrator Associate

      Microsoft
    • MCTS: Microsoft Exchange Server 2010, Configuration

      Microsoft
      Jan 2010
      View certificate certificate
    • Microsoft Certified Trainer 2021-2022

      Microsoft
      Oct 2021
      View certificate certificate
    • MCITP: Enterprise Messaging Administrator on Exchange 2010

      Microsoft
      Aug 2010
      View certificate certificate