Michelle Stevenson

Experience

• 

  Wells Fargo

  Feb 2001 - Mar 2012

  Business Systems Consultant

  • Identified opportunities to leverage technology to achieve business objectives/goals by participating in business operational and planning discussions, observing operations, and researching business needs/pain points. • Managed a portfolio of projects from ideation through successful delivery, coordinating activities between business and technology delivery partners.• Partnered with and maintained professional relationships with vendors, including offshore developers.• Prepared business specifications for projects, including the business case, business needs/features, and requirements, through the Software Development Lifecycle (SDLC).• Conducted detailed User Acceptance, Regression, and Implementation Testing.• Ensured that capabilities and projects adhered to defined Compliance, Risks, Legal, and Information Security policies and standards by managing the relationship with these partners and reviewing efforts. Show less

• 

  FedEx Services

  Mar 2012 - Feb 2014

  Business Application Advisor

  • Managed complex projects from inception to successful completion, involving work with cross-functional teams.• Defined project organizations, roles and responsibilities, and expected deliverables, negotiated for project resources, managed teams through project completion, and identified and resolved issues and conflicts in a timely manner.• Planned and tracked project scope, budget, resources, scheduled activities, and deliverables and worked to identify and manage project dependencies.• Produced and maintained issue and risk logs while managing projects through Software Development Lifecycle (SDLC).• Created, delivered, and maintained highly-effective communication, risk management, and change management plans.• Produced weekly status reports, prepared and presented regular updates to executive management, escalated issues, communicated risks, and conducted monthly Project Board reviews with Sr. Management. Show less

• 

  Wells Fargo

  Mar 2014 - Feb 2023

  • Conduct data scanning across all platforms for several projects and initiatives ranging from Privacy, Encryption, and Financial Crimes to ensure data within supported applications/platforms is secure and protected.• Work in collaboration with vendors and other Lines of Business related to version control, change management, and process and procedures.• Led the rollout of new Development and Testing Environments, Version Controls, and processes and procedures to ensure proper controls were in place to mitigate the risks associated with the Software Development Lifecycle (SDLC).Notable achievements while in the position included:- Co-led the successful rollout of the Agile Kanban and Agile Scrum teams.- Serve in multiple key roles as the scrum master and/or product owner on various teams. Show less • Served in a liaison role for business functional/services expertise on the Agile scrum team or waterfall team and the extended team to ensure that systems were built aligned to the business need and the future state roadmap.• Conducted in-depth analysis to identify opportunities to leverage technology to achieve business objectives/goals. • Coordinated and conducted focus/feedback forums with business lines to obtain user feedback to identify areas of opportunity to enhance user experience. • Prepared detailed business specifications for the project’s business case, business needs and features, and requirements, through the Software Development Lifecycle (SDLC).• Reviewed and analyzed the acceptance criteria and test scripts/plans and signed off story completion through the scrum team demonstration. Show less

  • Senior Software Engineer

    May 2020 - Feb 2023

  • E-Business Consultant

    Mar 2014 - May 2020
• 

  American Express

  Feb 2023 - now

  Program Manager, Loyalty Platform