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Dania Alsalaimeh

Dania Alsalaimeh

Laboratory Technician

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location of Dania AlsalaimehZarqa, Jordan

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  • Timeline

  • About me

    Technical Support Specialist | BOA | Customer Service Specialist | Medical Technician |

  • Education

    • Al-Hussein Bin Talal University

      2017 - 2020
      Bachelor's degree Biology/Biological Sciences, General

      Activities and Societies: Obtained a certificate of recommendation for accepting the request to be registered in course Biomedical Sciences ( Haematology ) MSc at University of Westminster . Obtained a certificate of recommendation for accepting the request Chevening scholarship application . You can see the details in the featured .

  • Experience

    • Idriss Medical Labortary

      May 2020 - Jul 2021
      Laboratory Technician

      Worked as a lab technician in the high-volume medicaltesting laboratory. Operated, maintained, andcleaned diagnostic equipment and tested patientsamples. Solid patient reception experience with highhospitality.

    • Biolab

      Aug 2021 - Mar 2022
      Laboratory Technician

    • THELAB

      Feb 2022 - Jul 2022
      Medical Laboratory Technician

    • Crystel.co

      Nov 2022 - Sept 2023

      Talabat BOA Customer Experience SpecialistSupporting Arabic and English-speaking customers with order issues both before and after the order is placed.Dealing with customers from nine different countries and responding to their queries immediately. Communicate with customers, restaurants, and drivers via phone or live chat using a specific problem-solving strategy, to provide the best possible service to the customers.

      • Talabat BOA Customer Experience Specialist

        Feb 2023 - Sept 2023

      • Talabat Customer Experience Specialist

        Nov 2022 - Jan 2023

    • Carseer Powered By 01Inventions.Ltd

      Oct 2023 - now
      Technical Support Specialist

  • Licenses & Certifications

    • Blood Bank Basics

      Youth Future Society

    • Introduction to PCR

      Lab Academy

    • Organ Transplantation and Immune Response

      Lab Academy

    • Handling Objections

      LinkedIn
      View certificate certificate

    • Basic Molecular Biology Techniques And PCR

      Aurum Biotech

    • RBC's Hemoglobin

      Al-Hussein Bin Talal University

    • COVID-19 Reflections and Updates

      Harvard Medical School Center for Primary Care

    • English Training Course

      Al-Hussein Bin Talal University