Experience

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  Winifred international technology

  Dec 2007 - Oct 2008

  It专员

  -Keep the juniper`s VPN firewalls which are located different area be connected.-Maintenance the entire company network which is organized by nearly 40 computers. -Network Security Administration with Symantec corporation edition 10.1 to anti-virus.-Providing support by telephone、network and point to point for one company with 5 branches.-Training and testing of OA for the workers. -Meeting and cooperation with other departments.-Debugging the video conference system.

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  Advance vision technology

  Oct 2008 - Oct 2012

  Information technology consultant

  -Assigned to Shanghai Cockram Construction consulting co., LTD., solely responsible for the company in Tianjin area three network planning, implementation and maintenance of the project-Timely communicate with key persons of customer for IT related issue-Deep understand customer’s expectations and requirements of IT and try to meet their target-On-site support CPA two offices in Guangzhou and Hong Kong -Responsible for the company all staff's computer maintenance, security Settings and all kinds of software installation and debugging.-Ensure MacAfee anti-virus server is running good everyday-Weekly check Cockram China servers log and record serious problems to submit high level Show less

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  Delaval

  Nov 2012 - Jan 2018

  It supervisor

  -Lead IT project for Tianjin new factory in year 2012 to 2013.-Lead IT closing of Shanghai factory in year 2015.-Manage and maintain IT vendors-Evaluate the tickets fixing rate monthly and user satisfaction in CN.-Collect IT requirements and expectations from local management team, summarize report to IS management team. Improving the IT service under global policy.-Lead Kingdee software selection and implementation, focus on the usability of the software and the compatibility of local IT infrastructure.-Coordination the German team in Tianjin factory of SAP implement and testing of the Monitor system, selection and installation Zebra printers.-Make IT yearly budget including warranty of server and network equipment-Keep up with local ISP and make sure they solve lines outage in time.-Keep communication with local IT engineers and make sure they have a good working condition and career development direction.-Maintain local network and monitor the running status of NTT line to EU.-Daily maintains local IP phone system (Alcatel PBX) including WIFI phone.-Monitor wireless controller and ensure the factory WIFI signal is normal Show less

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  Ball corporation

  Aug 2018 - Jun 2019

  It infrastructure manager apac

  1 Lead the Asia ITS infrastructure team to ensure SLA objectives are meet for system and applications availability and responsiveness2 Monitor and maintain security standards to protect the business information and data assets3 Oversee all infrastructure projects for the Asia region4 Work with the Global ITS infrastructure team to deploy global systems; ensure systems follow enterprise architecture standards5 Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget5 Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions7 Manage the regional asset lifecycle requirements8 Determines operational objectives by studying business functions; gathering information; evaluating requirements and budgets9 Help designs new computer system by analyzing requirements; constructing architecture drawings; data flow diagrams; sizing and capacity specifications.10 Improves systems by studying current practices; designing modifications11 Recommend controls by identifying problems; writing improved procedures12 Maintains system protocols by writing and updating procedures.13 Provide instructions for users by writing and maintaining user documentation; provide help desk support; train users14 Maintain user confidence and protect operations by keeping information confidential15 Prepares technical reports by collecting, analyzing, and summarizing information and trends16 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; benchmarking state-of-the-art practices17 Contributes to team efforts by accomplishing related results as needed Show less

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  Idemia

  Jul 2019 - now

  It manager

  •Proven working experience as an IT manager or relevant experience•Excellent knowledge of information technology general controls, data and security, computer hardware/software systems.•Strong executive presence and interpersonal and organizational skills; should be able to work well with a team. Proficient in guiding and mentoring junior staff.• Excellent knowledge of current protocols/environments and standards, including Windows Server, Active Directory, SQL Server, SCCM, Group Policies, Core Switching/Routing, SSL/IPSec, SAN, DNS, SMTP, DHCP.•Experience in change management, business continuity and disaster recovery, and its implementation across the business and IT.•Ability to effectively communicate technology, infrastructure and process needs and requirements with all personnel levels; oral and written communication. Strong interpersonal skills with the ability to perform tasks with a high regard to details.•Experience in interpreting the applicability of laws/regulations (including data privacy/security standards) in relation to company operations.•Strong customer service orientation, combined with the ability to present ideas in a user-friendly language.•Ability to maintain good working relationships with staff, clients, third party service providers and vendors.•Ability to work both independently and as a member of both local, regional and globally based teams.•Ability to multi-task and shift priorities while maintaining continuity, and manage, organize and complete assigned projects according to deadlines. •Demonstrated knowledge of ITIL and industry best practices, including technical writing skills.•Competent in performing Level 2-3 Support Requests/Requirements, and liaising with Clients, Vendors & Regional/Global Support Teams where necessary.•Excellent negotiation and conflict resolution skills and experience consulting across and multi-disciplined business. Show less