Richard Straker

Experience

• 

  AVOR GARAGES (NORTH EAST) LIMITED

  Sept 2010 - now

  Duties and Responsibilities:• Implemented a new software, consequently enhancing logistics management and maintaining accurate records of vehicle hiring contracts• Digitised records making them easily accessible when operating from different office branches, accelerating commercial decision-making and audits• Assisted in the development of meaningful, achievable departmental budgets and other short- and long-term strategic goals• Ensured that costs were controlled throughout the operational departments and results were analysed regularly to highlight risk areas and take appropriate action• Installed trackers on the fleet of vehicles to mitigate risks incurred from unreliable lessee or unforeseeable issues such as hijackings• Researched, identified and piloted various new product lines including the introduction of Camper Vans and Multi-Use Vehicles to increase profitability• Developed strong working relationships both with internal and external stakeholders to be able to influence key commercial decisions• Implemented regulatory compliance and quality management strategies• Coached and mentored staff members in providing quality customer service that meets the company standards• Performed quality control checks and monitored Key Performance Indicators ensuring that monthly targets were met. Show less Duties and Responsibilities:• Upgraded the office systems and Point of Sale (PoS) hardware, making processes more efficient permitting an increase in productivity• Governed the organisations’ accounts, providing financial oversight for various petrol stations such as reviewing sales and other transactions and forecasting future finance state of affairs• Liaised with various authorities including the Fire Service and local council to procure equitable certifications to ensure that all safety regulations were indefinitely sustained and adhered to• Cultivated and maintained relationships with suppliers and other external stakeholders ensuring that products were delivered as scheduled• Carried out office management through compiling and presenting daily, weekly and monthly reports for sales departments• Performed stock control and management and generated monthly audits -Predicted the resource demand to prevent a surplus or a deficit of stock by updating inventory records• Determined and implemented strategies to propel sales and meet targets• Evaluated daily operations including the sanitation, other health protocols and the efficiency of each outlet Show less • Drafted and delivered a strategy to modernise the site with minimum expenditure and investment• Enhanced site profitability through process improvement and with the inauguration of new product lines, expanding the profit margins• Trained and mentored staff in digitising all paperwork to reduce the carbon footprint• Installed additional CCTV cameras and a new security system to record incidents reducing risks• Ordered and maintained the stock availability through making accurate estimations to predict product demands. Show less

  • Operations Manager

    Oct 2014 - now

  • Area Manager

    Mar 2013 - now

  • Site Manager

    Sept 2010 - Mar 2013