Michael V. Lattuca

Experience

• 

  Florida House of Representatives

  Feb 2012 - Sept 2014

  Legislative Aide Assistant

  Florida state house of representative: Jimmy Patronis (now CFO of Florida). Assisted in managing the daily schedule and coordinating meetings, public relations, drafting documents, updating bill proceedings, and hosting political figures for the Florida House Representative.

• 

  Southwestern Advantage

  May 2014 - Aug 2014

  Independent Contractor

  Direct sales of educational resources - books, software, study tools, exam prep, and web tutoring subscriptions. Developed sales skills and a strong work ethic while prospecting customers from over 3,000 families from various socioeconomic backgrounds. Executed orders, inventory, sales, accounting, scheduling, and product delivery.• Ranked #1 out of 1,600 sales representatives, winning the President’s Club “Sizzler” trip for high achievement and the Gold Seal Award for being in the top ratio seen and sold.• Gained 50 new customers through relationship building and investing time to learn local customs and phrases. Show less

• 

  Tom James Company

  Aug 2016 - now

  Custom clothing manufacturer for individuals and businesses | 460 Sales Reps | 100+ offices globally | Promoted to lead Orange County office in Los Angeles and San Diego. Streamlined team from 17 to 7 sales reps and 3 assistants. Review sales rep monthly P&L, set and communicate sales goals, and troubleshoot issues. Representatives. Currently maintaining an active client base of 640. • Transformed and grew sales: Los Angeles increased 131%, San Diego jumped 113%, and Orange County soared 191%.• Achieved 9% sales growth during pandemic with only 7 Sales Reps, including highest international sales growth out of 154 offices.• Implemented accountability, transparent communication, steady leadership, and proactive and personal customer service. Hosted divisional meetings and company-wide webinars.• Bolstered business continuity with organizational change management to meet new virtual protocols.• Defined best practices regarding phone dialogue and client retention systems.• Trained reps on etiquette and alternative selling techniques when speaking via Zoom.• Instructed Sales Reps to embrace the new normal by dressing less conservatively and prioritizing the buyer’s interests.• Hosted week-long client appreciation events twice a year in each of the 3 offices.• Initiated customized mailer campaign with substantial ROI. • Designed and executed campaign by partnering with luxury auto dealerships. • Created team unity and gained new partner buy-in for scaling business by arranging and coordinating quarterly team-building retreats, pre-training manuals, and sales school curriculum for new hires.• Streamlined and implemented delivery, shipment, and follow-up processes that improved efficiency and accuracy. Show less Hired to start a new branch in Orange County based on successful sales history. Achieved remarkable success selling custom clothing to C-level executives, banking and finance owners, and affluent community leaders. Provided post-sales assistance to customers and suggested upsells and cross-sells.• Oxford Achiever, President’s Club, President's Executive Club, President’s Cabinet, Founder's Club, Chairman’s Club of Fame.• Grew client base to over 300 active clients through referrals.• Became the fourth member of the Hall of Fame. Show less

  • Regional Partner & Organizational Leader

    Nov 2019 - now

  • Senior Account Executive

    Aug 2016 - Oct 2019