Roberto Pagliariccio

Experience

• 

  UPS

  Jul 2006 - now

  Revenue Management• Monitor revenue streams mix: customers size, services, and pricing channels• Customers Profitability Management: protection/improvement• Propose, coordinate, support, and monitor initiatives across 28 countries• Synchronisation of best practices and corrective actions across the districtPricing • Review top opportunities: conversion, penetration and retention bids• Monitor district performances: balance volume quantity and revenue quality• Published Rates: annual rate increase Show less Coordinate and support the Business Planning process: • Work with cross-functional teams across the entire span of business planning activities• Create, distribute and maintain tools to accomplish the BP in a timely, reliable and effective manner• Contribute to proactive and reactive business planning activitiesManage complex data and analyses to support the organization on key business decisions:• Create, distribute and maintain analytical tools to measure monthly performances• Synthesize data to identify performance gaps, trends, and support informed timely decision-making• Create management reports, including monthly business review materialsSupervise the Business Plan and Analytics Team activities:• Train, Coach and Motivate the team to ensure excellent results• Foster a culture of strategic thinking to align the outcome to senior managers' audience• Ensure collaboration, cooperation and synergies to magnify individuals' output Show less - Creating reporting and analysis; from quick data type ad hoc analysis to extensive long-term reoccurring consolidated reports- Data Warehouse repository coordinator (Oracle): in-depth knowledge of tables/sources/contents, answering users’ questions, creating and giving basic and advanced training and in charge of communicating updates and reported issues/resolutions to its users- Creating and giving extensive training to other employees covering Excel, Access (project), SQL Server- Development, maintenance and support of planning tools enabling countries and region planners to successfully deal with the business planning process Show less

  • Pricing Manager - Retail and High Tech Enterprise Customers

    Dec 2023 - now

  • Business Planning, Reporting and Marketing Capability Manager

    Apr 2022 - Nov 2023

  • Brokerage Revenue Management Supervisor

    Jun 2017 - Jun 2022

  • East District Revenue Management Supervisor

    Jul 2016 - May 2017

  • Business Plan and Analytics Supervisor

    Feb 2014 - Jun 2016

  • Market Intelligence

    Apr 2013 - Feb 2014

  • Business Analytics & Measurement

    Jun 2009 - Mar 2013

  • Pricing Analyst

    May 2008 - May 2009

  • Strategic Accounts Billing

    Jul 2007 - Apr 2008

  • CRS Billing Department

    Jul 2006 - Jun 2007