Charles Obi

Experience

• 

  National judicial council

  Nov 2016 - Nov 2017

  Account Assistant

  • Assisted with research, filing, data entry, recording and preparation monthly management accounts. • Analysed financial data to generate meaningful insights and documented staff and council members’ salaries.• Managed multiple tasks and engagements simultaneously, accurately, and efficiently while meeting deadlines.

• 

  UBA Group

  Oct 2018 - Oct 2021

  • Ensure and maintain asset quality of the existing portfolio and newly acquired customers while planning business strategies to achieve new loans/deposits growth and profitability.• Respond to customer inquiries by providing information on bank accounts, policies, products, and services to achieve an excellent customer retention rate.• Describe promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services. • Strategically promoted and managed the online brand and product campaign to increase brand awareness.• Effectively facilitated a seamless customer onboarding on all digital platforms.• Developed and implemented customer retention initiatives and strategies for organic growth and engaged customers on all digital platforms.• Conducted surveys and gathered data of issues on all digital platform and reported the issues accordingly for necessary and timely action.

  • relationship Manager

    Oct 2019 - Oct 2021

  • Digital Marketing Executive

    Oct 2018 - Oct 2019
• 

  Asset & Resource Management Holding Company (ARM HoldCo).

  Oct 2021 - now

  Business Development Officer