Pooja Kommi

Experience

• 

  Rendus Technologies

  Jan 2018 - Sept 2018

  Web Development Intern

  It is an amazing place to work at. The work environment is fantastic, and there is a lot of help and guidance given, that a budding web developer requires!

• 

  Google-Contracted with

  Aug 2018 - Oct 2019

  Content Reviewer Engineer

  ~Review live online android application and take the action as per google play store policy~Reviewing app thoroughly using different given tools to make sure it's safe for end-user.~Maintaining more than 99 percent of internal, external quality score

• 

  HCL Technologies

  Oct 2019 - Sept 2021

  Software Developer

  *Used Salesforce to monitor tickets and generate reports and dashboards.*Solved many customer tickets using Salesforce concepts(Governor limits, Data security, etc) and SOQL to query data.*I was responsible for generating weekly and monthly reports using Salesforce.*Managed a team of 6 people as the sprint captain and support champion.*Monitored and reached performance goals using Agile methodologies-Scrum (also - Kanban)*Performed root cause analysis for the production bugs received and found a permanent fix using Java, MySQL, Splunk,soapUI, GIT, etc.*Hosted multiple events including over 200+ people! Show less

• 

  IQVIA

  Nov 2021 - Apr 2022

  Salesforce Analyst

  *Queried SObjects using SOQL to analyze data and produce valuable insights, solving many customer issues.*Generated multiple reports using various report types and created joined reports.*Worked on salesforce functionalities such as: Objects, Roles, Fields, Approval processes, Validation rules, Data loader, Workflow rules, Process Builder, territory management, data management, salesforce inspector, sharing rules, permission sets, Governor limits, Triggers, Sitemaps, Content Zones, Reporting, etc.*Used Salesforce on both web and mobile*Documented all discoveries and learnings and shared with team to increase understanding Show less

• 

  Happiest Minds Technologies

  Jul 2022 - now

  Senior Software Engineer

  -Created approval processes, flows and workflow rules to help automate tasks which could be mademore efficient, especially when a repeated request comes in. This helps in reducing the time taken,increasing efficiency and eliminating human error for such tasks.-Used database management system knowledge to use SOQL and query data, providing additionalinsights to the US team to work more effectively and increased efficiency by 4 times.-Maintained database Sobjects (Tables). This involves writing SOQL queries to modify, or optimize thesedatabase objects and successfully gain insights about the system in order to solve problemseffectively.-Used data visualization tools such as dashboards & reports for clients to better understand the data.-Actively participated in Agile ceremonies - daily standup meetings, sprint planning, review, and retro.-Collaborated with cross-functional teams to interpret technical specifications and implementedsolutions, in agreement with all stakeholders involved.-Delivered user stories and new features independently, as well as with a team.-Used Salesforce optimizer to analyze the organization’s health and provide value additions to improvethe org for the next release.-Used JIRA for reporting and maintained extremely detailed documentation which was muchappreciated by the client for its ease of understanding and portrayal of detail. These were uploaded onConfluence.-Designed and executed Quality analysis tests to reduce risk of failure of new features during Go-Live.-Provided Knowledge transfer to the members of the US team on concepts such as SOQL and received immense admiration for my communication and presentation skills in alignment with organizational goals. Show less