Ettore Rossi

Experience

• 

  Global Industries sas di Ettore Rossi & Company

  May 2009 - Dec 2012

  Manager

  Co-founded Global Industries as a commercial agency with the aim of providing materials and tools in the field of construction and connect costumers with providers. - Managing a team of commercial agents to market our products- Meeting with manufacturing companies to organise catalogues and services or acquired products- Promoting business at the regional level

• 

  Zizzi Restaurants

  Oct 2015 - Apr 2016

  Responsible for assisting in managing the day to day operation of the restaurant and putting together a team of 13 people, committed to creating a welcoming environment for all customers. ▪Deputizing in the absence of the General Manager ▪Organizing work schedules, rotas and shifts ▪Opening and closing the restaurant ensuring security ▪Professionally handling customer complaints to positive outcome ▪Maintaining adequate stock level ▪Cultivating a positive working environment for all staff ▪Reviewing customer feedback and suggesting ways to improve processes and service levels Show less

  • General Manager

    Mar 2014 - Apr 2016

  • Assistant Manager

    Oct 2015 - Mar 2016
• 

  Princi

  May 2016 - May 2017

  General Manager

  • Managed a team of 20 employees, ensuring smooth operations and a positive work environment.• Delivered exceptional customer experience, handling complaints efficiently and upholding the highest service standards.• Monitored financial performance, including budgeting and cost control, to improve profitability.• Optimised operational procedures, reducing waste and ensuring efficient inventory management.

• 

  Metro Bank (UK)

  May 2017 - now

  • Conduct investigations into transaction monitoring alerts, including sanctions screening, PEPs, and adverse media.• Lead AML/CTF and fraud investigations, preparing and submitting Suspicious Activity Reports (SARs) to regulatory authorities.• Analyse financial transactions and emerging crime trends to improve risk detection strategies.• Perform customer due diligence (CDD) and enhanced due diligence (EDD), liaising directly with customers when necessary.• Collaborate with compliance teams, law enforcement, and financial institutions to strengthen financial crime prevention efforts.• Provide risk advisory support to internal teams and contribute to optimising AML/CTF policies and procedures. Show less • Managed a portfolio of 1,700+ SME and commercial clients, delivering tailored financial solutions.• Conducted due diligence and risk assessments to ensure compliance with AML/CTF regulations.• Facilitated invoice financing, overdrafts, and business loans, balancing risk management with business growth.• Identified and mitigated financial crime risks, collaborating closely with compliance teams.• Built and maintained strong client relationships, providing strategic financial advice. Show less

  • Financial Crime Investigator

    Aug 2023 - now

  • Business Manager

    Apr 2020 - Aug 2023

  • Assistant Branch Manager

    May 2017 - Apr 2020