Sarah De Los Reyes

Experience

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  Honeywell Information Systems

  Jan 1982 - Jan 1983

  Process Engineer
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  Lockheed Missiles and Space

  Jan 1983 - Jan 1988

  Manufacturing Research Engineer
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  Compaq

  Jan 1988 - Jan 2002

  • Enterprise Systems Houston Manager Procurement

    Jan 2001 - Jan 2002

  • WW Manager Procurement

    Jan 1999 - Jan 2001

  • PCA Outsourcing Procurement Manager

    Jan 1997 - Jan 1999

  • PCA Outsourcing Commodity Manager

    Jan 1994 - Jan 1997

  • Procurement Engineer

    Jan 1992 - Jan 1994

  • Engineering and Mfg Network Services Supervisor

    Jan 1990 - Jan 1992

  • PCA Manufacturing Engineer

    Jan 1988 - Jan 1990
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  HP

  Jan 2002 - Jan 2010

  Led a team of 100+ engineers and technicians in US, Mexico and Puerto Rico supporting the internal and external operations for the enterprise, storage and networking business in the Americas region. Operations amounted to $9.5B in annual revenue. Manager, Engineering & Quality (Continued)• Oversaw the successful implementation of universal configure to order server lines, resulting in a 20-30% higher capacity in the same footprint • Built a dependable cross-functional team able to better understand customer requirements and provide Process direction to operations resulting in higher order accuracy and lower order cycle time • Achieved reduced total annual customer issues through the implementation of factory process improvements, additional testing, audits and better, more-detailed technical guidelines • Single point-of contact for IT escalations and process improvements, reducing factory downtime by 50% • Successfully launched the new generation of industry-standard servers and release for production of new factories by original device manufacturers (ODM) • Supervised product quality, process improvements and product test requirements from original device manufacturers (ODM) based in Mexico and the US Show less Managed team of program managers working on various supply chain business and IT-related projects, supporting a $5B annual revenue business. • Outsourced the largest volume of industry-standard servers to original device manufacturers (ODM) with no disruptions to customer order fulfillment with minimal operational disruption• Active contributor to the Business Matchmaking Initiative (BMI), a joint venture between HP and the Small Business Administration. Acted as the Spanish Spokesperson for BMI, increasing awareness of importance of Diversity in Business Show less Supervised a team of procurement professionals responsible for purchasing over $1B worth of material on an annual basis. • Implemented Fusion SAP Supply Chain Business Application in the Houston factories • Managed the outsourced server suppliers in the US and Mexico supporting Americas requirements. These servers made up 50% of the total revenue in the Americas• Acquired annual savings of over $4M to the business emanating from new initiatives • Coordinated integration of logistics hubs delivering an annualized savings of $15M • Fulfilled supplier-owned inventory initiatives that resulted in a 200% inventory turns increase Show less

  • Manager Engineering & Quality

    Jan 2006 - Jan 2010

  • Manager Business Planning and PMO

    Jan 2004 - Jan 2006

  • Manager Procurement

    Jan 2002 - Jan 2004
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  HP

  Mar 2010 - Nov 2013

  Business Planning Manager

  Headed the transition of production, program enablement and proposal roll-out, such as:• Identified organizational personnel responsible for $9.5B annual revenue. Evaluated headcount, and recommended areas of investment with annual savings in the hundreds of thousands of dollars• Handled intensive hiring process of all tax initiative local employees in Puerto Rico. Planned headcount, conducted interviews and led candidate selection, while keeping senior management abreast of progress on a regular basis• Championed various initiatives to support the supply chain team in Europe with procurement matters during the transition from Scotland and Germany to Czech Republic – including a 3-month special assignment residing in Europe Show less

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  Hewlett Packard Enterprise

  Nov 2013 - Nov 2017

  Account Manager

  Client single-point-of contact supporting multimillion dollar (Fortune 100) accounts. Process improvement implementation activities to deliver a faster turn-around, and enhance customer satisfaction.• Orchestration of cross-functional teams and support of partner initiatives including original device manufacturers (ODM) located in Mexico, to expedite orders for customers resulting in over 95% On Time delivery• Transformed established business processes including customer incident (Root Cause Corrective Action) closure, delivering accurate forecasting of large deals, and reporting team metrics including On Time Delivery, Order Cycle Time and Defects on Arrival Show less

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  HP

  Feb 2018 - Jun 2023

  Manager Engineering & Quality

  Led a team of quality managers and engineers in charge of improving quality and reducing waste at the contact centers, field and repair partners. The team monitored key metrics to measure the quality and waste in the process: Re-Service, Re-Repair, Missed Remote Resolve and No Fault Found. Both, Commercial and Consumer Products, were supported and as a team we achieved a Service Waste (sAIR) reduction of $1M in FY19. In my role I was accountable for the direction of the business at the NA level, developing and monitoring the metrics, rolling up and getting the narrative behind the data, and accountable for the overall business performance. Show less

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  Living the Good Life

  Jun 2023 - now

  • Retired

    Jun 2023 - now

  • Retired

    Jun 2023 - Jun 2023