Vivien Chen

Vivien Chen

Head Cashier

Followers of Vivien Chen168 followers
location of Vivien ChenRichmond, Brits-Columbia, Canada

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  • Timeline

  • About me

    Financial Advisor at RBC

  • Education

    • Simon Fraser University

      2008 - 2013
      Bachelor of Business Administration (BBA) Finance, General
  • Experience

    • Tomoya Japanese Restaurant

      Jun 2009 - Feb 2013
      Head Cashier

       Ensured quality customer services. Performed custodian duties, keeping workplace presentable and organized.  Ensure accurate cash transactions and responsible for daily settlement. Promoted to Head Cashier within three months of employment.  Participated in the preparation of market and competitor information and annual sales analysis. Evaluated and monitored day-to-day activities.

    • Everforex financial corp

      Jan 2013 - Jan 2016
      Customer Service Representative

       Provide service requests for walk-in customers. Proactively engaging with clients to understand and meet their immediate needs. Coordinated sales promotion activities. Coordinate with other departments & partner and refer prospective client to corresponding teams Collect client feedback & complaints and provide timely response to enhance client satisfaction. Review clients accounts and follow up with outbound calls to maintaining solid relationship with clients. Accurately completed and submits all required documents. Worked in accordance with all policies and procedures ad rules as prescribed by State, Federal, and the Company. Minder weergeven

    • Bank of China

      Apr 2016 - Jan 2018
      Teller
    • CIBC

      Jan 2018 - Jul 2021
      • Financial Services Representative

        Jan 2018 - Jul 2021
      • Customer Service Representative

        Jan 2018 - Jan 2018
    • RBC

      Jul 2021 - now
      • Financial Advisor

        Jan 2024 - now
      • Banking Advisor

        Jul 2021 - now
  • Licenses & Certifications

    • Financial planner 1

      Canadian Securities Institute
    • CSC

      Canadian Securities Institute
    • Certificate in Financial Services Advice

      Canadian Securities Institute
    • Personal Financial Services Advice

      Canadian Securities Institute
  • Volunteer Experience

    • Orientation Leader

      Issued by Simon Fraser University on Jan 2010
      Simon Fraser UniversityAssociated with Vivien Chen
    • Receptionist

      Issued by Tsui & Cao Law Corporation on Dec 2011
      Tsui & Cao Law CorporationAssociated with Vivien Chen