JoAnne Marks

Experience

• 

  Abraxas Youth & Family Services

  Sept 2011 - Oct 2023

  Major Responsibilities:I have been directing two substance abuse facilities while overseeing medical detoxification, residential, halfway house, recovery home, and outpatient services for adult and adolescent clients. I have been devising and executing robust strategies to expand service offerings at various locations. Additionally, I have been serving on the Board of Directors for IABH-Illinois Association for Behavioral Health (2014-Present), contributing to the Addiction and Mental Health Practice Committee, Illinois Public Policy Committee, and Rule 2060 Review Committee. I have been forecasting comprehensive capital and operating budgets for programs while strategically planning for short- and long-term program requirements. Moreover, I have been cultivating and nurturing cordial relationships with community providers, government agencies, and other stakeholders in the State of Illinois.Key Deliverables:• Identified potential risks and opportunities within organization and healthcare industry, protecting business interests.• Elevated competencies of front-line staff and supervisors by developing and implementing statewide training plan.• Established a mentorship program to address succession needs and improve staff retention rates. Show less Major Responsibilities:I directed and supervised a 90-bed substance abuse treatment facility, including multiple programs and levels of care for behavioral health clients and families. I have delivered exceptional supervision for two alternative education programs catering to youth with special education and alternative learning needs. I have conducted a thorough rate analysis and provided recommendations for renegotiation of all managed care contracts for all service lines throughout the State of Illinois. I have managed two properties in Illinois by fostering strong relationships with community and government agencies. I have governed all aspects of management, including human resources, performance reviews, recruitment, training, and mentorship of team members. I had devised and executed a comprehensive marketing plan as well as increased and diversified referral sources.Key Deliverables:• Ensured strict adherence to contractual obligations, accreditation standards, and pertinent State and Federal laws across programs and services.• Ascertained and launched two new programs, namely women's residential and extended residential while overseeing all aspects of start up from conducting feasibility studies and proforma financial analyses to developing treatment models and recruiting staff.• Enhanced dual diagnosis capabilities across all service lines by implementing site-level training plan.• Revamped clinical programming through integrating evidence-based practices and measuring outcomes.• Secured four private pay contracts. Show less Major Responsibilities:I have overseen a 36-bed residential program for adolescent males, providing effective supervision. I have orchestrated all aspects of the Willowbrook facility and grounds for a multinational corporation. I have transformed an underperforming facility, into a profitable location within one year of assuming leadership. I have been elected to the Board of Directors for the Illinois Behavioral Health Association (IABH) in 2014, serving on the Parity and Healthcare Reform Committee as well as the Addiction and Mental Health Practice Committee. I have employed a site-level New Employee Orientation Training Program to ensure compliance with all regulatory requirements. I have designed and implemented a Leadership Series specifically tailored for managers in the State of Illinois.Key Deliverables:• Received esteemed "Best in Class-FY 2013" award from President for achieving highest financial performance, lowest workers' compensation claims, and lowest turnover.• Earned a nomination for the GEO 2013 Woman in Leadership Award.• Increased yearly revenue by $327K and significantly optimized clinical and financial operations by deploying strategic operating plan.• Expanded location's revenue stream by establishing Outpatient Department catering to adolescents and adults.• Enhanced completion rate from 33% to 81% by revamping clinical programming and introducing a behavior management system.Additional Experience as Facility Director at Abraxas Youth & Family Services, Wauconda, IL Show less

  • Executive Director, Illinois

    Jul 2021 - Oct 2023

  • Director

    Apr 2016 - Jul 2021

  • Facility Director

    Sept 2011 - Mar 2016
• 

  Gateway Foundation

  Oct 2023 - now

  Executive Director