SAMUEL S. SANTANA

Experience

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  Consultoria Contabil Binati & Associados Ltda

  Aug 2008 - Jan 2010

  Financial Assistant

  - Assigned the responsibility for 15 companiesand all their accounting documents: bank statements, payroll reports, invoices from suppliers and customers, cash flow statements, paid taxes, and expenses;- Responsible for the reconciliation of balancesheet, income statements, and cash flow statement;- Dealt with customer services where issues were solved, and questions about financial matter answered.- Answered telephone queries from clients anddistributors and responsible for all outgoing mail.- Responsible for the calculation of all typesof taxes to be sent out to clients for payment.- In addition to 15 external clients, I was also accountable forBinati’s internal accounting, where I:o Mailed invoices to clients, and organized payments for suppliers;o Handed over to the Financial Controller a monthly reconciled balance sheet, income statement and cash flow statement;o Controlled a budget for the overall office operations;o Calculated taxes for each particular month and sent it out for payment;o Moreover, audited payroll statements. Show less

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  Royal Caribbean International

  Apr 2010 - Nov 2013

  Bartender

  • Promoted and maximized profit with beverages and cocktails sales• Prepared the venue for celebrations and special functions• Ensured bar stock was organized and supplies were always available to employees • Maintained an approach to offer consistency in quality and service

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  Seabourn Cruise Line

  Mar 2014 - Oct 2016

  Certified Mixologist / Wine Specialist

  • Provided exceptional and personalized customer service to 450 guests onboard a luxury cruise line • Indulging guests in craft & classic cocktails made with the premium spirits and fresh ingredients• Adhered to the strict safety and sanitation codes onboard, most notably US Public Health• Offered suggestions for wine pairings from a selection of 40+ premium wines• Managed inventory of spirits, wines, cigars, and other items with a conscientious budget

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  Uncorked Bar and Grill

  Nov 2016 - Sept 2017

  Head Mixologist

  • Designed a bar program with new cocktails according to each season and pair them with the food menu• Dealt with distributors, selecting great wines and spirits to compliment the bar selection under an 18% cost• Trained new staff member• Conducted wine tastings for small group events• Upheld the highest customer service possible• Boosted ratings by 50% by through a targeted social media marketing campaign• Completed regular bar inventories and daily requisition sheets• Led and directed team members on effective methods, operations and procedures to run a profitable, successful bar Show less

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  Accel Capital, Inc.

  Oct 2017 - Dec 2019

  Business Intelligence Consultant

  - Develop management reports and dashboards for stakeholders across all business functions: marketing, service, technology, operations.- Perform in-depth analysis to identify key business risks and opportunities and make recommendations to improve overall profitability.- Distill complex data and relationships into clear, concise charts and visualizations.- Contribute insight to strategic and tactical decisions that impact competitive position, marketing mix, product design, analytics, and operations.- Implement key recommendations by identifying cross-functional stakeholders, developing requirements, ensuring accurate implementation, monitoring impact, and optimizing results.- Design data models to extract data from operational databases and transform the data to easily understood business views.- Gather and process raw data at scale (including writing scripts, web scraping, calling API’s, write SQL queries, etc.)- Incorporate automation tools to optimize daily work flow and data integrity for analysis.- Process unstructured data into a form suitable for analysis- then do the analysis.- Data integration & migration with CRM systems, such as Salesforce.- Collaborate with teams from the Marketing, IT, Sales, and Finance departments to set internal benchmarks, develop critical metrics for new initiatives, and recommend continuous improvement strategies using data-driven insights.- Design, develop, test, automate, and launch new dashboards and reporting solutions across the company.- Identify, analyze, and interpret trends or patterns in complex data sets and report findings and make recommendations to company leadership. Show less

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  GRX Global, Inc.

  Sept 2019 - Apr 2024

  Company Owner
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  Pryvt.Starship.live

  Sept 2020 - now

  Company Owner