Kim Atkinson

Experience

• 

  RSA

  Jan 2002 - Jan 2006

  Schemes Account Manager

  Proactively manage the schemes business, reporting into the Schemes Development Manager- Sole responsibility for own portfolio of business of £20M GWP – across the whole of UK - Newly formed schemes team and forged an excellent schemes understanding in a very short period of time- Managed the migration of the ‘Independent Insurance’ schemes accounts and Personal Lines business when they merged into RSA

• 

  RSA

  May 2006 - now

  Responsibility for leading the Region of deals’ top & bottom line results within the SME arena with 2 direct reports. Accountable for the larger complex deals profit & loss, monitoring sales performance against KPIs and identify and implement appropriate solutions when not delivering against plan. Seeking out new, upsell and cross sell opportunities with excellent relationship skills with all brokers.- Delivered top line growth of 58% with a healthy bottom line in both 2015 and 2016- Expert in compliance and legal requirements of deals with overall team responsibility- ‘Go to’ person for whole team for support and advice for all process and compliance support- Drove an improvement to the broker NPS score from -8 to +34 Show less Responsible for existing deal business within the SME team, ensuring top and bottom line targets are met. Monitoring sales performance against KPIs and identify and implement appropriate solutions when not delivering against plan and accountable for the profit and loss of newly established relationships. Responsible for the Open Market distribution of RSA SME products, systems and service to brokers. Recruited and Managed a team of 6 e-Trading Consultants.Created the job profile for the role based on identified broker and customer needs.ships and existing deals. - New Team start up responsibility and moulded the Business Manager role- Introduced the process for Implementation of new deals, including sourcing claims and operational resource, legal agreements and compliance requirements- Provided training and support to new Business Managers and supported recruitment as the business grew- Achievement of 4.9 in Employee Survey score – upper quartile score- Grew the SME Open Market business from NIL to £13.8M GWP in the first 8 months of trading during 2011 and increased GWP to £80M at the end of 2012- Lead new business opportunities with key clients and ensure the delivery of the proposition Show less Sole responsibility for the management of Personal Lines and Commercial schemes book worth £80M in GWP. Actively seeking cross-sell and up-sell opportunities as well as New Business opportunities. Led a team of 4 direct reports.- Formed close relationships with all brokers and stakeholders, including a huge £8M deal win from an existing relationship- P&L responsibility for top & bottom line and applying corrective action as necessary – both Personal & Commercial business lines - Maintained profitability on all deals whilst growing top line Show less

  • SME Deals Manager

    Sept 2012 - now

  • Deals & Implementation Manager

    Sept 2010 - Sept 2012

  • Senior Schemes Account Manager

    May 2006 - Sept 2010
• 

  AXA Commercial Lines

  Feb 2017 - now

  Digital Business Development Manager
• 

  AXA

  Feb 2017 - now

  • Senior Digital Business Development Manager

    Nov 2017 - now

  • Digital Deals Manager

    Feb 2017 - now