Mitchell James

Experience

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  AMC Theatres

  May 2016 - Dec 2016

  Crew Member

  - Worked closely with team members to maintain and manage positive customer experiences during peak times- Operated cash register and addressed customer concerns- Prepared and served food and drink concessions while monitoring stock to ensure product availability- Monitored and cleaned theatres before, after, and during showings to ensure customer satisfaction

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  Famous Footwear

  Jun 2017 - Jul 2018

  Sales Associate

  - Operated point of sale, provided customer service by helping customers finalize and return purchases- Organized and stocked shelves with products- Worked together with associates to maintain a clean and friendly store environment

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  "The ABCs of Trees"

  Sept 2020 - Apr 2021

  Illustrator

  - Illustrated the children’s book “The ABCs of Trees” through collaboration with the writer using Adobe Photoshop, InDesign, and Procreate

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  OSU Kubota Lab

  Oct 2020 - May 2021

  Student Research Assistant

  - Assisted with primary research on strawberry agriculture in controlled environments, collecting data on and caring for strawberry plants every other day.- Conducted secondary research on strawberries and arugula, compiling and summarizing findings to share with the principal investigator.

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  The Ohio Controlled Environment Agriculture Center (OHCEAC)

  Feb 2021 - Jun 2021

  Graphic Designer

  - Designed a logo for the Ohio Controlled Environment Agriculture Center (OHCEAC) using an iterative design process with Adobe Illustrator, Photoshop, and Procreate

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  Columbus and Franklin County Metro Parks

  May 2021 - Aug 2021

  Seasonal Horticulture Technician

  - Designed a plant bed layout for Columbus & Franklin County Metro Parks headquarters through collaboration with staff, using Adobe Illustrator to create a visual plan of the design.- Worked alongside staff and directed volunteers to divide and complete tasks quickly and efficiently.

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  Breaking Free Industries

  Jul 2022 - Nov 2022

  UI/UX Designer

  - Increased user conversions by redesigning Shopify pages in Figma and shipping them using the Shopify website builder and plugins.- Created wireframes for potential site layouts to quickly iterate through page designs.- Scoped problems and defined product strategies with CEO Josh Nowack during weekly team meetings.- Collected insights from user data by creating user personas and journey maps.

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  Oppti

  Aug 2022 - Oct 2022

  UI/UX Designer

  - Increased design productivity and consistency by establishing the “Opptimum” design system using Figma and documenting components in zeroheight.- Refined web page designs by collaborating with COO Khiry Kemp and other designers.

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  Product Design: Questime

  Oct 2022 - Oct 2022

  Product Designer

  - Designed a mobile scheduling app for tabletop-RPGs like D&D and Pathfinder using Figma for design and prototyping. - Discovered user needs and pain points by conducting user interviews and secondary research.- Created user personas based on research results to inform design decisions.- Conducted competitive analysis to understand the scheduling app market and Questime’s potential fit within it.- Used affinity mapping to organize and prioritize research findings.- Identified usability issues by conducting remote usability testing with Maze.- Created a case study demonstrating my design process using Webflow. Show less

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  Freelance

  Dec 2022 - Mar 2024

  - Apply complex guidelines and task instructions that vary based on the type of technology and associated data being evaluated and annotated. - Develop a deep understanding of the role of data evaluation, annotation, and data labeling and how the resulting data impacts the quality of AI/ML systems for end-users.- Perform tasks independently, track, and manage my own time to meet productivity quotas.- View systems from both sides of software with a focus on how end-users interact with and achieve their goals with the software.- Collaborate with teammates to understand and apply the data evaluation and annotation guidelines for various technologies. Show less

  • Search Engine and AI QA/Trainer

    Apr 2023 - Mar 2024

  • Freelance Designer

    Sept 2020 - Apr 2023

  • Video Editor, Motion Designer

    Jan 2023 - Jan 2023

  • Graphic Designer

    Dec 2022 - Jan 2023
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  Animal Crossing ARPG Concept

  Feb 2023 - Feb 2023

  UI Designer

  - Designed user interfaces for battle, inventory, mission select, party select, and mission preparation screens for an Animal Crossing action-RPG concept using Figma.- Curated a moodboard of UI designs to explore ideas and establish a baseline for look and feel.- Created wireframes to explore UI layouts, testing them with users for feedback.