Experience

• 

  Temple university

  Feb 2010 - May 2013

  A two year internship with a Temple University’s Office of Undergraduate Admissions, assisting with the rebranding of the Admissions Office. Content creation for press releases, direct mail and email, and hosted events. Lead for short film making and editing. Curated content and engagement via social media outlets. Website development. Photography, photo editing, and graphic design for email event invitations, post-visit follow-up engagement, and printed publications.Key Skills: Graphic Design, Copywriting, Editing, Branding, Social Media Management, Web Design, Content Creation, Public Relations. Show less As an Owl Ambassador, I led campus tours and events for prospective Temple students. I had a strong influence on their final college decision. I performed additional duties for the admissions department in launching a new marketing campaign with print, email, and social media campaigns. - Strong communication skills to inform of the benefits of Temple University - Punctuality for all tours and events, both for start times and keeping presentations aligned to the schedule - Mentoring, shadowing, and training for newly hired Owl Ambassadors to keep consistent messaging and a uniformed experience for all visitors - Assisted in the hiring process for new Owl Ambassadors Show less

  • Marketing Inten

    Jan 2011 - May 2013

  • Owl Ambassador (Campus Tour Guide)

    Feb 2010 - Jan 2013
• 

  Apple

  Jan 2013 - Jul 2019

  As an Expert, part of my role was to be the most knowledgeable salesperson on the floor. I understood how Apple products and services can help customers discover their passions, and how products differ from our competitors. I helped to grow Apple's business community and was highly skilled at presenting elegant solutions. I provided authoritative recommendations across Apple's products and services that built loyalty and enhanced the customer experience, and helped drive skills and knowledge of technology across the team. - Consistently lead the market in sales for my tenure, including leading the market in revenue for three consecutive quarters in 2017 with $1 million+ in revenue - Introduced business customers to additional direct Apple Business - Services - set a store record for the most new onboarded customers in one quarter (101), then beat that record the following quarter (147) - Led weekly team meetings, continued education training, and industry/competitor updates - Mentored, trained, and shadowed colleagues to help drive business impact and encourage collaborative conversations to create best plans for success and customer experience Show less As a Specialist, I was responsible for guiding customers to the right solution for their needs. I instructed customers how Apple products and services can help them discover their passions, and how products differ from our competitors. I outperformed full-time team members as a part-time associate within my new-hire 90-day probationary period. I was promoted to full-time with first available position. I taught in-store workshops to further customer product knowledge and use. - Consistently a top performer in sales metrics, outperforming tenured full-time employees - Shadowed new hires to help drive business impact and encourage collaborative conversations to create best plans for success - Helped get customers excited about creating and developing lifelong relationships with Apple by turning curious visitors into loyal customers Show less

  • Expert (Lead Sales/IT Support)

    Apr 2015 - Jul 2019

  • Specialist (Sales Support)

    Jan 2013 - Apr 2015
• 

  Pondview property management

  Oct 2017 - Nov 2020

  Property manager

  I oversaw 10 properties with 60 combined units for a family-owned real estate management firm. I was responsible for generating $50k in annual revenue while placing significant focus on continually improving facilities maintenance, marketing, and customer acquisition operations.• Photography / video editing• Timeliness in responses to rental inquiries• Scheduling maintenance / repair requests• Representation at community meetings / events• Mediation for tenant issues

• 

  Docusign

  Jul 2019 - Jun 2020

  Market development representative

  Partnering closely with several account executives to support, research and prospect to secure a sufficient flow of qualified opportunities that influence the sales pipeline. Accountable for daily activity metrics along with monthly and quarterly quotas. Consistently lead the team in daily metrics and overall quota attainment. - Received the Rookie and Top Performer Awards for exhibiting highest level of performance in my third month for someone in their first six months in role - Consult with C-level executives to answer product questions on a digital agreement process transformation by understanding current customer challenges and needs - focused in the SMB financial services industry - Sales deals ranging in value from $5000 - $250,000 - Responsible for finding new businesses to prospect, increase of 7% new potential clients in my most recent territory - territories have included the southwestern United States, the greater Chicago area, and currently southern Florida, Puerto Rico, and upper Latin America - Collaborates with marketing team to share customer use cases and stories for new campaigns - Strategically creates new campaigns leveraging specific reporting in Salesforce CRM and Outreach - Works through ambiguity in lead list to build prospecting pipeline and add new contacts - Excels under pressure and in a deadline driven environment on a quota carrying position - Mentors, trains, and shadows peers to help drive business impact and encourage collaborative conversations to create best plans for success Show less

• 

  Audacy, inc.

  Nov 2020 - now

  Project manager

  As project manager, I am the intermediary between various departments, helping to ensure a smooth transition between the point of sale, a client's advertisement going on-air on time, and continued relationships with our clients.I assist with order entry and management, traffic, programming, promotions, training, and copywriting. I act as the stand-in for Account Executives (both local and national) should they be unavailable, and additionally support them through research, building sales proposals, and post-sale performance recaps. I am the “in-house expert” for our over the air and digital performance metrics, and constantly monitor accuracy and for potential upsells. Finally, I act as the main contact for a handful of clients with established Audacy partnerships, maintaining a continued positive relationship. Show less