Omar Alabed

Experience

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  Metro by T-Mobile

  May 2021 - May 2022

  Sales Associate

  - Enhanced customer decision-making by providing personalized product recommendations based on their needs and preferences- Boosted monthly sales by 20% through strategic engagement, suggestive selling techniques, and comprehensive product knowledge sharing- Delivered exceptional customer service, achieving a 95% satisfaction rate in post-transaction surveys by attentively addressing customer inquiries and concerns- Streamlined the sales documentation process by meticulously creating and updating customer profiles, enhancing the efficiency of future transactions and personalized marketing efforts- Applied data analytics to optimize inventory management, ensuring a 100% availability rate of key sales items and minimizing stockouts. Show less

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  Quantumvest

  Jun 2021 - Aug 2021

  Equity Analyst Intern

  •Assisted Senior Portfolio Manager with managing a $65M multi-asset hedge fund with trading strategy and client acquisition•Secured over $100,000 in new capital investments by exceeding daily outreach goals, making 100+ prospect calls to potential clients•Maximized in-depth technical analysis to provide trading recommendations primarily focused on the U.S. Equity and Derivative market •Completed a rigorous 10-week course in securities analysis, applying new skills to enhance trading strategies and improve fund performance metrics Show less

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  Millenium Co.

  Jun 2023 - Aug 2023

  Accounting Intern

  •Assisted in preparing comprehensive tax documents, streamlining the process for the finance and accounting departments, resulting in a significant reduction in processing time•Actively participated in client meetings alongside supervisors, contributing to the development of tailored business solutions that resolved client concerns efficiently. •Conducted in-depth research on international and local tax laws, enabling the firm to navigate complex regulations in diverse markets and enhance compliance•Successfully recovered over $20,000 JOD in unpaid service fees through strategic negotiation and escalated collections tactics, demonstrating strong communication and problem-solving skills Show less

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  Blue Bridge Financial, Inc.

  Sept 2023 - Feb 2024

  Data Analyst

  •Developed Power BI dashboards and utilized DAX for advanced data modeling and calculations, analyzing client service usage by industry, uncovering trends, and optimizing targeting strategies. •Conducted loan portfolio analysis, identifying trends in amounts, rates, and repayment behaviors to enhance decision-making.•Streamlined integration between CRM platforms and financial databases, enhancing visibility into client funding cycles and financing success rates•Led data aggregation efforts across external financial partners, optimizing lead generation and improving sales targeting for prospective equipment financing clients. Show less

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  Allied Universal

  Jun 2024 - Aug 2024

  Business Intelligence Analyst Intern

  •Managed multiple BI projects at Allied Universal, a $20 billion industry leader, collaborating with cross-functional teams to enhance reporting processes and maximize data-driven insights•Designed and implemented a Business Intelligence tool that uncovered a $900K annual cost-saving opportunity, earning recognition for the Best Intern Functional Project•Developed ETL pipelines and utilized SQL and Python for advanced data manipulation, streamlining workflows and ensuring data accuracy through rigorous quality checks•Collaborated with stakeholders to design and implement tailored analytical tools, enhancing data insights and facilitating more informed decision-making across key departments Show less

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  Chapman University Argyros College of Business & Economics

  Sept 2024 - Jan 2025

  Data Analyst

  •Design and automate Tableau dashboards for KPI tracking, leveraging Python and SQL to enhance analysis, reducing reporting time and providing actionable insights to leadership.•Extract, clean, and process complex datasets, ensuring data integrity and readiness for advanced analysis •Lead data discovery, presenting analytical insights to cross-functional teams and delivering data-driven recommendations, targeting a 20% increase in student enrollment •Conduct advanced market research using statistical analysis to identify industry trends and benchmark Chapman's against competitors Show less