Zach Corpuz

Experience

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  Nordstrom

  Jun 2012 - Dec 2014

  Salesman

  -Create customer relations to build clientele.-Promote store/department sales and events.-Maintaining constant product knowledge of incoming inventory and relaying it to the entire team.-Provide customer service through other media sources e.g.. email, phone, thank you cards, etc.-Competitive commission based environment resulted in motivational drive to increase personal sales which hand in hand contributed to reaching and exceeding set department volume goals.

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  JOEY Restaurant Group

  Dec 2014 - Mar 2019

  Senior Manager

  - Responsible for 150+ team members on a given day, making sure each member was supported with bi-weekly meetings and development conversations.- Displayed strong ownership over operation of business and reported revenue reports, labor costs, and overall operation status directly to Regional Manager.- Decreased costs significantly by narrowing down waste of product throughout the restaurant and implemented systems that helped lower cost of goods by implementing documentation, proper training of protocols, and weekly follow ups of business results, as well as staffing accordingly to projected sales weekly.- Recruited, mentored and coached up 10+ partners into our Management program. Each partner maintained a specific part of the business and 6 were promoted to full-time salary positions.- Cross-trained in every store role to maximize operational knowledge. Show less

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  LoopUp

  Jan 2019 - Feb 2020

  Business Development Associate

  - Built relationships through networking and assisted in sales meetings with C-Class Officers and Directors of different companies.- Maintained high-level communication with team to ensure proficiency and a high success rate of our goals by creating documents that clearly indicated the responsibilities of each team member.- Helped on-board and train new team members with 1-on-1 meetings and with side-by-side mentorship.- I helped facilitate weekly meetings with our West Coast offices and our managers in Boston and New York by having a clear itinerary at the beginning of each meeting and communicating it so there are no misunderstandings.- Set up potential client contacts, cultivated relationships, and followed through on service needs with appropriate follow up via email and phone calls. Show less

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  Joeseppis Italian Ristorante

  May 2021 - Dec 2021

  Lead Web Developer / Content Manager

  Since Joining:- Increased net sales by 71% since taking over by analyzing stages of our buyers in the buyer's cycle and implementing necessary marketing plans and cadences- Increased conversion rate by 82% by revamping UI/UX with A/B testing and creating content that fit our target market through data analytics- Increased traffic to website and social media up 83% by implementing SEO best practices to our website, recreating all copy throughout the site and targeting key words that best fit our market, as well as refreshing our site weekly to ensure fresh and appropriate content for our guests Show less

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  PitchBook Data

  Jan 2022 - now

  • Customer Success Manager

    May 2023 - now

  • Customer Support Specialist, Tier 2

    Oct 2022 - May 2023

  • Customer Support Specialist

    Jan 2022 - Oct 2022