Jonathan Pingilley

Experience

• 

  The Waters Edge

  Sept 2007 - May 2010

  Waiter

  • Displayed reliability by showing up to work when the restaurant was understaffed.• Completed tasks promptly and with a high level of confidence. • Helped with setup, take-down, and service of a variety of events(receptions, golf tournaments, charity events). • Gained valuable experience working in a variety of group environments.

• 

  American National Bank & Trust Company

  May 2010 - Nov 2012

  Network Services Intern

  · Supported users with the day-to-day operations. · Resolved problems reported to the help desk · Wrote JavaScripts in document level PDFs. · Cleaned and deployed computers. · Setup of video conferencing equipment, VOIP telephone services, new branch opening, and Core Conversion.

• 

  Campbell County, Virginia

  Mar 2013 - now

  Under little supervision, perform diversified duties and responsibilities demanding the use of numerous and various types of procedures. Problems are routine to difficult in nature.During my employment with the County I have lead and assisted with different projects including:• Windows 7 Desktop/Laptop deployment and management using remote technologies;• APC UPS configuration, remote management, and monitoring through proprietary NMCs and WhatsUp v.16.1.3;• Telco Closet rewiring while utilizing use of color coded CAT5e cabling from patch panel to switch;• Configuration of an HP T1200 map plotter scanner for use over the network• Monitoring of iSeries and network communication statuses and relaying any problems to appropriate internal staff;• Creation of documentation for PC setups, access policies, appropriate hardware and software troubleshooting tasks; Show less

  • Director of Information Technology

    Oct 2023 - now

  • Network & Systems Administrator | Deputy IT Director

    Jul 2021 - Oct 2023

  • Network & Systems Administrator

    Oct 2014 - Oct 2023

  • Help Desk Technician

    Mar 2013 - Sept 2014