Experience

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  Ciena

  Jan 2008 - Jan 2009

  Resource scheduler

  Planning deployment workload utilising internal commissioning engineering team & installation partners across EMEA, whilst ensuring max. efficiency and cost effectiveness.

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  Bt ireland

  Jan 2009 - Jan 2015

  Project coordinator pmo

  Multiple managed service delivery Telecoms/IT projects: - Dell- Access Prepaid Worldwide (MasterCard)- Government funded National Broadband Scheme programme on behalf of 3IrelandStakeholder engagement to design and implement new workflow processes and bridge gap of internal service delivery processes.Management, operational, KPI and metrics reporting.Forecasting and delivering monthly targets of revenue generating project milestone (site handover).

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  Kerry group

  Jan 2015 - Jan 2016

  Supporting, planning, managing the delivery of global operations reporting.Monitoring and reporting on global operations performance, capital expenditure, working capital, financial delivery of internal cost saving initiatives. Coordinating global roll up of operations reports for the Executive management team. Supporting each region to achieve global programme alignment and deliver on their key global ops reporting requirements.

  • Global Operations Finance Reporting Support

    Jan 2016 - Jan 2016

  • KerryExcel Programme Coordinator

    Jan 2015 - Jan 2016
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  27seven

  Dec 2019 - Dec 2022

  Systems and operations specialist

  Helping service-based business owners create client management systems with Dubsado CRM that automates admin, upsells services, and keeps clients on schedule.Set up and systemization of lead and client management processes 27seven offers a unique consulting experience for online service providers, by providing Dubsado systems setup.

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  Cloudtech ireland

  Jan 2022 - now

  Lead consultant

  Cloudtech is a certified Zoho partner delivering digital business process improvement projects across Ireland.

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  Freelance

  Jan 2023 - Sept 2024

  Digital specialist