Experience

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  Adventhealth

  Apr 2006 - Dec 2024

  • Implemented customized plans and technology integration to optimize healthcare practices at AdventHealth.• Utilized Lean and Six Sigma methodologies to drive process improvement and efficiency in clinical operations.• Led initiatives to enhance patient care quality and operational performance, resulting in increased patient satisfaction and cost savings. Spearheaded the optimization of training programs to elevate performance, satisfaction, and outcomes in physician practices. By collaborating with cross-functional teams, I developed innovative training strategies and implemented data-driven approaches to measure the effectiveness of training initiatives. • Provided process improvement and transformation support for primary and specialty medical practices at AdventHealth.• Analyzed performance measures to optimize outcomes in alignment with Physician Enterprise objectives.• Collaborated with healthcare teams to implement strategies for enhancing practice performance and efficiency. Led efforts to enhance patient care through advocacy, coordination, and relationship management. • Developed and implemented care coordination strategies to improve patient access and support.• Led a team of care advocates in providing personalized care solutions for patients within the healthcare network. • Led the team in achieving and maintaining NCQA PCMH recognition at AdventHealth.• Implemented strategies to improve patient care coordination and quality outcomes.• Collaborated with healthcare providers to streamline processes and enhance patient experience. • Provided holistic nursing care to patients in various specialties including Outpatient Surgery, Inpatient Labor and Delivery, Antepartum, Postpartum, Outpatient Pediatrics, and Outpatient Otolaryngology.• Collaborated with multidisciplinary teams to ensure comprehensive patient care and treatment plans.• Implemented evidence-based practices to enhance patient outcomes and satisfaction.

  • Director of Practice Performance/Clinical Operations- Physician Enterprise

    Jun 2023 - Dec 2024

  • Training Delivery Manager - Multi-State Division

    Aug 2022 - Jun 2023

  • Physician Enterprise Practice Performance Consultant

    Jan 2020 - Aug 2022

  • Care Advocate Manager/Nurse Lead

    Apr 2019 - Dec 2019

  • Primary Care Transitional Specialist

    Feb 2016 - Apr 2019

  • Registered Nurse

    Apr 2006 - Feb 2016
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  Nerium international

  Jul 2013 - Sept 2017

  Entrepreneur - senior director

  Promoting patented botanical clinically based anti aging skin and brain health products