Pedro Oliveira

Experience

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  Camara Municipal de Oeiras

  Jan 1998 - Jan 2000

  Helpdesk

  Worked on the Mayor's office of Oeiras as It Technician.The main tasks were detection, repair of computers, and network problems. Users computer support and development of some applications in Visual Basic, to improve some management tasks.

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  Dot Com Computers, Lda

  Jan 2000 - Jan 2006

  Manager -Entrepeneur - CEO

  As an entrepreneur, had the roles of manager, computertechnician and IT consultant to small and medium enterprises.The responsibilities were, monitoring and support of computerapplications, users and systems, development of Web Sites,implementation and configuration of cable networks, deploymentand configuration of the domain servers, web servers, and emailservers to small and medium-size companies.I was responsible for coordinating the tasks of 5 co-workers .

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  Esce

  Jan 2002 - Jan 2006

  Student
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  Sinfic

  Jan 2007 - Dec 2008

  IT Team Leader Senior Angola

  Senior Helpdesk of the Luanda Province in the electoralregistration process in Angola. I was responsible forcoordinating the tasks of nine Helpdesks Juniors that wereproviding technical support to the one hundred computerBrigades of Electoral Register Program. The main tasks were team leader and coordinating logistics tasks.

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  Sybase Portugal

  Jan 2008 - Jan 2009

  System Administrator

  Worked as System Administration in Sybase Portugal company. I was responsible for the support and resolution of incidents at the level of desktop users and servers. The main tasks were installation and configuration of servers in Linux Red Hat operating systems, installation of e-mail servers, firewalls, backups, and systems monitoring. Implementation and support of various open-source technologies, in particular, CRM - Sugarcrm, Web Portals - Joomla, E-Business, and Document Management solutions. Show less

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  NLS

  Aug 2009 - Oct 2010

  System Administrator / Php Developer

  Participated in a web application development for the State Institute Proder as an external consultant for the company NLS, New Link Consulting. The tasks were divided into three areas: Administration of development server in open source technology Linux Centos 5.3, installation and configuration of the whole platform application development, installation and configuration SVN code repository, and installation and configuration of the document management application. Web Developer, continuing the development of an existing application made in PHP 4/5. Web Coordinator, subsequently coordinating two elements of the team that were developing a new application using the CodeIgniter PHP Framework, jQuery, JSON, DataTables and Mysql.Technologies used.Apache, Mysql, Svn Server, Egroupware Server, PHP developing, Jquery, Centos, ZendFramework, Codeigniter, CakePHP, Json and WebServices. Show less

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  FCCN - Fundação para a Computação Científica Nacional

  Oct 2010 - Nov 2017

  Open Source IT System Administrator

  Worked as Open Source System Administrator. I was responsible for the backups infrastructure of the entire institution, using open-source software Bacula Backups and PostgresSQL database.Support and monitor Linux server systems, installing and configure webservers, directory, and emails servers. Projects executed: - System installation Bacula Backup Software to backup the institution servers - System installation BackupPC Software backups to backup the users laptop/desktop pcs - Migrating from MySQL database to Postgres system backups – 120 Gb Databases Size - Tunning Mysql and Postgres databases, Apache Servers, and Php settings - Installation and configuration of Linux servers, Xen and Vmware virtualization - Development of Perl and Bash scripts in order to facilitate the tasks of administration systems. - Support on Opennebula Cloud Virtualization Platform.- Support on Xen/Kvm/Ovirt Virtualization Platforms - Support on OTRS Service Management Software- Support on CMDBUILD Project. Developing an application in PHP, Laravel, Codeigniter Framework, Jquery, Jquery UI and Json to generate statistics of backups infrastructure. www.reportula.org Implementation of the OCS-NG + GLPI project. Hardware & Software Collecter.Implementation of the Itil Datacenter Statistics Collecter Project. The Propose of the project is collecting statistics information from the CPU, memory, storage from all the devices connected in the data center, using SNMP and a Php script developed that collects that information and stores on the PostgreSQL database. Here is a sample of products I use and configure every dayLinux, Centos, RedHat, Fedora, Debian, Windows 2003 Server, Bind, Apache, Tomcat, SNMP, Cacti, Nagios, MySQL, PostgreSQL, VLC client and server for streaming, Divx, ClamAV, Postfix, Cyrus-imapd, Horde/IMP, OpenSSH, Amavis, Samba, LDAP, Bacula Backups, OCS-NG inventory, Xen Virtualization, Iptables, PHP, Jquery, Jquery UI, Laravel, Perl, Bash . Show less

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  Bacula Systems

  Dec 2017 - Jan 2025

  In my role as a Pre Sales Engineer at Bacula System. I had the privilege of specializing in Bacula Backups solutions for the Latin American (LATAM) market. My journey in this position was an exciting and enriching experience, and I am pleased to share the key highlights of my time as a Bacula Backups Pre Sales professional.Demo and Proof of Concept (PoC) Presentations:I conducted numerous product demonstrations and proof of concept presentations, showcasing the power and flexibility of Bacula Backups. These efforts were instrumental in conveying the benefits of our solutions, fostering trust among potential clients, and ultimately contributing to successful sales conversions.Technical Training and Knowledge Transfer:My role included delivering in-depth technical training to our clients, ensuring they had the skills and knowledge needed to efficiently manage and monitor their Bacula Backups systems. Knowledge transfer was a key element of our commitment to client satisfaction, and I took pride in empowering our customers to become self-sufficient in Bacula Backups management.Collaboration with Sales and Support Teams:Effective collaboration with the sales and support teams was a cornerstone of my work. I facilitated seamless communication between these departments, ensuring that client expectations were met throughout the sales cycle and beyond. This synergy enhanced our ability to deliver exceptional support and ensure customer success.My tenure as a Pre Sales Engineer specializing in Bacula Backups in LATAM was a dynamic and rewarding experience. I am proud to have contributed to the data protection efforts of numerous organizations in the region. My passion for technology and commitment to delivering optimal solutions will continue to drive my journey in the field. I look forward to connecting with peers, clients, and partners who share an interest in Bacula Backups and data protection solutions. Show less Currently working at Bacula System as a Support Engineer and Developer in an international multicultural Support Team. Responsible for providing IT support and consulting solutions for Bacula Systems customers and Backups Software Products. Q&A and support tester on the latest Bacula Systems Products Releases and technologies. Developer on internal applications that permits the management of customer software packages releases. Products and technologies currently working:Bacula Backups Enterprise Edition, Postgresql Databases, NDMP Protocol, NFS, Citrix Xen Hypervisor, Mysql, Apache, Gpfs Backups, Ldap Directory, Sybase ASE Database, Mysql Database, PHP Laravel Framework Developing, Webservices, Jquery and Javascript Developing, Bash, Perl Scripting, Centos, Redhat, Ubuntu, Debian operating Systems Show less

  • Presales Support Engineer

    Aug 2022 - Jan 2025

  • IT Support Engineer

    Dec 2017 - Jan 2025
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  NXLog

  Jan 2025 - now

  Pre-Sales & Professional Services Engineer