Amanda Clark

Experience

• 

  Consult Hyperion

  Mar 1993 - Mar 1994

  Network Administrator

  Supported their small Mac network of PowerBooks with Lotus Notes,OS2 and Mac Server tools

• 

  Smith System Engineering

  Jan 1994 - Jan 1995

  Mac Support
• 

  PharmaVentures

  Jan 1996 - Mar 1998

  IT Support

  umm harvested RSS feeds into PDF Documents, supported a few Macs. Usual very cool stuff

• 

  Burgess

  Jan 1998 - Jan 2000

  IT Support

  Mac PC 1st Line Desktop Support, AD, Exchange account creation and configuration

• 

  Datatronic Ltd

  Jan 2000 - Jan 2002

  Field Service Engineer

  Mac after Sales support, Hardware and software, MacOS, Powerbooks etc, Scanners, printers, responsible for client equipment.

• 

  Area51/FFwd Marketing

  Jan 2002 - Jan 2003

  Network Analyst

  I supported their Macs until FFwd moved to london and then continued helping to support the PC's within Area51

• 

  Harcourt Education

  Jan 2003 - Jan 2005

  Mac Support Analyst

  looked after some lovely designers and editors and fixed all their Mac problems ;)

• 

  Reed Elsevier

  Jan 2005 - Jan 2007

  Mac Support Analyst

  Support and Maintain all things Apple

• 

  Pearson Technology Group

  Aug 2008 - Nov 2011

  Mac Support Analyst

  Supporting 50+ Mac Users - Designers and Editors for Heinemann Publishing now currently owned by Pearson Education, previously, Reed Education, previously Harcourt.

• 

  Thinking one up

  Nov 2011 - Nov 2012

  Independent Mac Analyst

  Fixing, Supporting, Teaching, guidingMacs, iPhones, iPads etcalso currently exploring my options and developing my skills, and studying Old English, history, and photography

• 

  RM Education

  Apr 2012 - May 2012

  Support
• 

  Alfresco Software Ltd

  Jun 2012 - Jul 2012

  Desktop Support Analyst
• 

  Oxfam

  Sept 2012 - Jun 2013

  Volunteer

  Sorting, pricing, shop front, till, research and Customer Services

• 

  Oxford Museum, Woodstock

  Feb 2013 - now

  Volunteer

  Reception, Trading, Cafe and Galleries Assistant.As and when needed at weekendsI had done some auditing and documenting items and changes made to the galleries

• 

  Reading College

  Mar 2013 - Jun 2014

  IT Support (Mac Focus)
• 

  University of Oxford

  Jul 2014 - Mar 2018

  Looking after the IT needs of various Colleges and Departments around Oxford University as part of the IT Service Desk

  • Senior ServiceDesk Analyst, IT Services

    Jun 2017 - Mar 2018

  • ICT Support Officer, NSMS

    Jul 2014 - May 2017
• 

  Gardens, Libraries and Museums

  Mar 2018 - now

  IT Support Officer (Apple)