Lizzie Alexander

Experience

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  Metal Culture

  Jul 2013 - Jul 2014

  Volunteer

  I volunteered at various cultural events, including Village Green and Shorelines Festival. My roles involved: directing the public, answering queries, preparing exhibitions, providing live sound, serving food and drinks, allocating wristbands.

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  Southend Theatres

  Jun 2016 - Aug 2016

  Usher

  As a member of the Front of House team, my role included greeting customers, answering their queries and directing them to their seats. In addition, I sold programmes and refreshments and was responsible for managing disruptive behaviour.

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  International Live Music Conference (ILMC)

  Mar 2017 - Mar 2018

  Volunteer

  At ILMC 2017 and 2018 my role included preparing conference bags, mic running during the panels and answering queries about the conference.

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  Music Venue Trust

  Oct 2017 - Oct 2017

  Volunteer

  At Venues Day 2017, I greeted delegates, managed scheduled appointments with industry experts and liaised with speakers at the conference.

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  Audience Live UK Magazine

  Oct 2017 - Oct 2017

  Volunteer

  At the Live UK Summit, my role included registering delegates and issuing passes for the conference and tickets for the award show.

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  MMF (Music Managers Forum)

  Nov 2017 - Nov 2017

  Volunteer

  At the Artist & Manager Awards, I helped set up for the event and checked delegates’ tickets at the registration desk.

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  IQ Magazine

  Mar 2018 - Jun 2018

  General Assistant

  As a general assistant, I handled administrative tasks such as maintaining databases and mailing lists, website maintenance and content creation, as well as liaising with clients.

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  First Data Corporation

  Aug 2018 - Nov 2018

  Back Office Assistant

  My role involved using specialist software to process financial requests and documents for loan applications, as well as answering customer phone calls. This required me to utilise strong multi-tasking skills to operate several programs at once, including Microsoft Excel, in order to reach daily workload targets.

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  United Talent Agency

  Mar 2019 - May 2019

  Receptionist

  - Greet clients and visitors- Screen telephone calls- Schedule meetings- Compile list of upcoming events- Organise paperwork- Keep office tidy and welcoming

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  South Essex College of Further and Higher Education

  Sept 2019 - Mar 2022

  Event Executive

  Organise 80+ events a year- Physical and virtual events- Full event organisation from conception and planning to ticketing, advertising and management- Management of events attracting 500+ attendees, including programme, budget and suppliers- Write event proposals and briefs- Multi-channel marketing campaigns incorporating digital, social and traditional- Copywriting for web and promotional materials- Track and monitor trends in ticket sales- Conduct consumer research- Write and manage email newsletter- Ensure optimal customer experience Show less

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  Informa Markets

  Mar 2022 - Jul 2023

  Digital Project Manager

  End to end management of the digital user experience at hybrid and virtual events- Record and monitor project progress using Smartsheet- Manage and report project performance- Lead meetings with stakeholders- Time management, scheduling and task prioritisation- Budgeting and cost negotiation- Lead sprint to develop operating processes in a rapidly expanding team