Eoin O'Carroll

Experience

• 

  Kildare VEC

  Oct 2004 - Jun 2005

  Clerical Officer
• 

  Google

  Jun 2005 - May 2023

  ➡️ Led an Enterprise SaaS Account Manager team with 10%+ YoY coverage of a $7+ figure market.➡️ Executed a partner strategy to increase coverage and support by 15% across multi-national CEE markets. ➡️ Uplevelled the professional development of 50+ Account Managers through advanced B2B Sales and Communication trainings.➡️ Cross-functional alignment with Media Sales Leaders and Technical Support teams on Digital Transformation project planning and deployment. ➡️ Drove YoY $XM+ of Enterprise Software sales through our partner network, exceeding 90%+ of quarterly targets.➡️ Scaled our Partner Ecosystem through certification, events, sales enablement and marketing programs increasing product adoption.➡️ Keynote speaker at several Partner led events across EMEA.➡️ Hired and scaled the first Dublin based GA360 Account Management team. ➡️ People manager for a team of 14 technical specialists across Dublin, London, Hamburg and Wroclaw➡️ Lead recruiter responsible for managing hiring teams and opening new office locations e.g. Tel Aviv➡️ Reporting based on operational efficiency KPIs (CSAT, TAT, TFR etc.)➡️ Executive Sponsor of several high impact projects with measurable FTE or operational efficiency gains ➡️ Providing second level troubleshooting support to complex product issues ➡️ Engaging with Product Managers and Engineering on the prioritisation of bugs and feature requests➡️ Project Lead for a small global developer team overseeing OKR development, bug/FR prioritisation and team communications as well as implementing the Agile framework➡️ Presenting to several marketing conferences in Dublin, London and Tel Aviv ➡️ Client facing support to UK and Ireland AdWords customers on any issue relating to their AdWords account. ➡️ Implementing optimisation strategies to improve customer ad performance against specified metrics (e.g. CTR, ROI...).

  • Sales Manager, Data & Measurement: Alpine & Central Eastern Europe

    Jan 2019 - May 2023

  • Partner Manager, Google Marketing Platforms (GMP), EMEA

    Apr 2015 - Jan 2019

  • Team Lead, Global Support Performance, gTech

    May 2011 - Apr 2015

  • Google Analytics Specialist

    May 2007 - May 2011

  • AdWords Account Manager

    Jun 2005 - May 2007
• 

  100better

  Jun 2023 - now

  Owner

  ➡️ Coached business leaders to improve operational efficiencies by 20%.➡️ Spearheaded the winning of a multi-year deal representing 5%+ of my client’s annual turnover.